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Carrsmith
- Automotive
- Gainesville, FL
About this business
Location details
3711 SW 42nd Ave, across the street from the new Dollar General, Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I am very unsatisfied and disappointed with my car's service at this place. They are terrible at communicating with you about your car and just rely on automated messages. There is no initiative taken from any of the staff members to deliver half decent customer service. They say they will call you and never do, I had to call them every time just to get some sort of update on my car. They also jack up the prices and throw in fees that were never discussed with you beforehand. Charles was very dishonest and was not going to a... read more
Poor communication and expensive. When you drop your car off you fill out a sheet asking if they can do repairs with or without it being communicated to you. I wanted to know estimates before repairs were done. I didn’t know this meant they could run a full diagnostic test which cost over $250. I should’ve just went across the street for a free diagnostic test from O’Reillys and/or trusted my internet research and saved the money. They’re estimate for the repair was $1100 which I plan on doing at home as parts cost less than... read more
I took my Audi Q5 over to Carrsmith. They were extremely professional, even though my car was not repaired because the insurance maintenance policy rejected the claim for stupid excuses to avoid paying to repair the car, but that’s another issue. But I did want to recommend carrsmith. I think they were fantastic and when I do get my claim resolved, I am certainly taking back my Audi so he can do the repair. Thank you for being understanding and professional Thank you.
It is extremely unfortunate that there is no option for a 0 star review. If you come here, you will be scammed of your money and time. They will exceed the repair time that they claim. They will fail to provide any updates on their own. They will overcharge you on anything they possibly can. They will offer you ridiculous options like "to get your car in pristine shape you should pay 5 digit prices" (3 times the cost of the car in the first place). And then, when you think they cant be any scummier, when you calmly approach ... read more
Hello Gainesville. Go Gators!🐊 So at this point, I gotta give This team of mechanics five stars. Last week broke down right near Micanopy on 75 and decided to get towed to the nearest mechanic Had no idea who Carrsmith was. I walked in, and they immediately addressed me in the most professional way. Attentive to what I was saying and assured me That they would start work immediately Once they did the assessment and scan the car, not only did they find the problem. They found two additional issues that were verified and n... read more
Frequently asked questions about Carrsmith
How is Carrsmith rated?
Carrsmith has a 4.2 star rating with 224 reviews.
When is Carrsmith open?
Carrsmith is closed now. It will open tomorrow at 8:00 a.m.
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