Carrington Mortgage Holdings

Anthony Silva 

on Google

4 months ago

Had an emergency vet bill that caused a late payment, acknowledging this month it cascaded into 4 consecutive payments being behind because it was being applied to the previous months. With receipts and a goodwill letter they gave the same reply as the others have stated. Just another mindless corporation that sees numbers over people. 

Mark Winer 

on Google

a year ago

I'm not a fan of their website or mobile app; they don't have 24 hour customer support so if you forget your login, you are out of luck. 

Maria Cristina Gutierrez 

on Google

a year ago

I sent a letter asking for a one-time forgiveness to have the late payments removed from my credit report. Unfortunately, unexpected circumstances such as the pandemic, loss of income caused us to fall behind. Prior to the late payments and thereafter, we have been on time with our payments. We simply wanted a second chance to prove our creditworthiness. Their response was, we apologize, but we are obligated by the Federal government to report accurate reporting. The federal government doesn't restrict you from applying good... read more