Carrboro Family Medicine Center

Amber Storey 

on Google

3 weeks ago

This office is a running a scam. They charge for visits covered by insurance, pocket your money, and then pocket your insurance company's money (in my case). They'll double charge you then send your duplicate bill to collections (in my husband's case). It's been impossible to get a refund for an annual WELL VISIT appointment that was fully covered by my insurance. The treatment by the front office staff is nothing short of rude. I believe that they are willfully charging patients for services they know to be covered. I have ... read more

Michelle Johnson 

on Google

a month ago

I stopped going here over 2 years ago due to rude and an uncaring staff; especially the front desk personnel. The doctor I had been going to during these past 2 years after leaving Carrboro Family was great. She informed me that she was going to be starting there soon, so I decided to follow her and go back to Carrboro Family. I also heard it was under new management, so I was going to give them another try. I went in today and I guess some things just do not change. I was met with rudeness and indifference. I told the lady ... read more

Alza Hacksaw 

on Google

2 months ago

I found a new primary care a while ago and have not looked back since. Carrboro Family Medicine is rude and uninviting. Specifically, Dr. Nicole Brown is very unprofessional in the ways she addresses clients and acts very rushed during appointments. The front desk attendants have been rude on multiple occasions as well. Overall not a pleasant or welcoming environment. Please consider choosing a different practice for your primary care. 

carol wooten 

on Google

2 months ago

I am broken hearted about how the new company has destroyed what was once the best primary care practice in the state. It's criminal. Patients are receiving sub-par care, slow response, are being gaslight, and frankly putting lives at risk.