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Carpet One Floor & Home

4.5

About this business

Carpet One Floor & Home is your local Tucson, AZ flooring store. We carry quality carpets, hardwood, luxury vinyl, tile and more in a wide range of styles and prices. We also offer free in-home estimates, insurance services, commercial installation, as well as Hunter Douglas and Karastan. Visit our showroom in Tucson, AZ for your carpet and flooring needs. 

Location details

2726 E Fort Lowell Rd, Tucson, AZ, 85716, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5115 reviews
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Dana's profile image
2 years ago

Poor customer service I have never encountered such poor customer service as I did with this company. When I had a problem with my carpeting, it was nearly impossible to have them return a simple phone call to me. I contacted the owner, who also did not return my calls nor did he respond to a letter that I wrote to him explaining the issues. In addition, and most importantly, they did not stand by their product. I was disappointed all around with my experiences with Carpet One. I will not do business with this company again. 

Michelle's profile image
2 years ago

Good selection, great prices After shopping around, I chose to buy my new carpet from this place because of the price and selection, and their ability to install it quickly. Most places would have made me wait several weeks to order the carpet, but Carpet One had the carpet that I wanted in stock. They came out and measured all my rooms, and then they installed it within a few days. The employees were very knowledgable and were able to help me pick out the right kind of carpet and padding for my situation. They don't just se... read more

Joel Sentz's profile image
Joel Sentz 
recommend  Recommended
4 years ago

Great customer service, product, and flawless installation. 

Sandy Papacek's profile image
Sandy Papacek 
recommend  Recommended
4 years ago

Helpful, knowledgeable, skilled 

Business response:

Hi Sandy, Thank you so much for such descriptive words about your experience. We truly strive to be all of the above for each of our customers. Please let us know if you have any questions. 

Valerie Messenger's profile image
Valerie Messenger 
recommend  Recommended
4 years ago

Lisa Patterson helped me pick out carpet. she was very professional and came well prepared to my home with lots of samples and great ideas. On the day of install Fernando and his help were amazing and efficient. They cleaned before they left and make sure that I was pleased with their work. Best part is I love my new carpet! Thank Lisa for following up with me. 

Anonymous's profile image
Anonymous 
5 years ago

Designer Kate Davidson says the master bedroom is a key room that brings us comfort and solitude as we hide away from the cold. Check out her cozy designs here>> http://www.carpetonefloornhometucson.com/…/creating-a-maste… 

Anonymous's profile image
Anonymous 
5 years ago

Sometimes, the biggest challenge is finding the right people for your window covering needs. We know! As a local dealer, we understand the needs and tastes of our community. That's why we give our customers the best experience when it comes to window coverings. From helping you select the right products, to measuring and installation — you can count on us to help you find the perfect solution. Click to learn more: http://ow.ly/pWmF102amfS 

Dana G.'s profile image
12 years ago

Poor customer service I have never encountered such poor customer service as I did with this company. When I had a problem with my carpeting, it was nearly impossible to have them return a simple phone call to me. I contacted the owner, who also did not return my calls nor did he respond to a letter that I wrote to him explaining the issues. In addition, and most importantly, they did not stand by their product. I was disappointed all around with my experiences with Carpet One. I will not do business with this company again. 

Michelle C.'s profile image
Michelle C. 
19 years ago

Good selection, great prices After shopping around, I chose to buy my new carpet from this place because of the price and selection, and their ability to install it quickly. Most places would have made me wait several weeks to order the carpet, but Carpet One had the carpet that I wanted in stock. They came out and measured all my rooms, and then they installed it within a few days. The employees were very knowledgable and were able to help me pick out the right kind of carpet and padding for my situation. They don't just se... read more

Frequently asked questions about Carpet One Floor & Home

How is Carpet One Floor & Home rated?

Carpet One Floor & Home has a 4.5 star rating with 115 reviews. 

When is Carpet One Floor & Home open?

Carpet One Floor & Home is closed now. It will open tomorrow at 9:00 a.m. 

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