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Carousel Motors
- Car Dealers
- Iowa City, IA
About this business
Location details
809 IA-1, Iowa City, IA, 52244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have gone here only about 3-4 times and worked with 2 different service people, and each time I call or come in to get my car serviced I get such attitude. They are short, rude, and arrogant. I don't understand why...I mean they work for Mercedes, they don't own the company. It's odd that they get ruder if you tell them you've gone elsewhere to have your car repaired as if we OWE them our car repair.
Stay away from this dealership! I just purchased a car from Eldorado Hills Mercedes, and their salesman Shane Sweet advertised it as a Certified Pre-Owned. After I signed and paid, I discovered the CPO had already expired. When I tried contacting Shane and the finance manager, Yusuf Stewart, they completely ignored my calls, emails, and texts. This is shocking and disappointing from an authorized Mercedes-Benz dealer. I will be reporting them to Mercedes-Benz USA, the BBB, and any other appropriate agencies.
Gale, Thank you for your help in finding the perfect GLE for me!
I have a 2025 GLC 350 purchased elsewhere. Called Manhattan Mercedes as my infotainment screen blacks out when driving. They told me I could not have a loner car because the car was not purchased from them. Unbelievable!
This company is a scam and rip-off business. Don't do business with these crooks especially in finance. If, you overpay you will NOT get your refund. Very disappointed customer. Totally unacceptable service. Clyde
Did a wonderful job in repairing my Mercedes: I would highly recommend. The Collision Center team worked with my insurance company, kept me updated on the progress of my GLA250, and did a great job in repairing my Mercedes.
Mercedes-Benz of Sugar Land deserves ZERO stars!!!! This is the worst dealership experience ever!!! The customer service sucks! Management does not even respond nor properly address any issues. There is an overall nonchalant careless attitude! On May 16, 2025, we visited the dealership to possibly trade-in our G-Wagon. The salesman lied about the value of our 2025 G550 Brilliant Blue G-Wagon trade-in just to make a sale. The salesman told us where they would list our vehicle in the $150,000's (in essence means $159,999.99 m... read more
This dealership deserves ZERO stars!!!! This is the worst dealership experience ever!!! The customer service sucks! Management does not even respond nor properly address any issues. There is an overall nonchalant careless attitude! The salesman lied about the value of our trade-in just to make a sale. The salesman told us where they would list our vehicle and completed lie to us to devalue our trade by $10,000 just to make a sale! We only had the new vehicle two weeks now and only put 290 miles on it and literally just trie... read more
I purchased a 2011 Toyota Sienna , 116K, from MB. The rep explained they had looked over the van completely and all was inspected and in good shape. My bad to trust them. Within 40 days, the front end vibrated alot at highway speeds. I brought it in to discover both CV joints and shocks were leaking, bushing s shot, (had been for a long time) and all needed replacement. $2700 later in the middle of a road trip I wandered home to get no financial help from MB. I have no trust in MB and neither should you. Kirk Breckenridge, ... read more
Frequently asked questions about Carousel Motors
How is Carousel Motors rated?
Carousel Motors has a 4.3 star rating with 855 reviews.
When is Carousel Motors open?
Carousel Motors is closed now. It will open tomorrow at 7:30 a.m.
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