Carolina Property Management, LLC

LG G 

on BBB

a year ago

CPM appears reputable for homeowners, but for renters, it presents an entirely different experience. From the outset of my interactions with *****, professionalism was notably lacking. This deficiency extended beyond her demeanor to encompass issues in overall communication proficiency. Moreover, the constant stream of text messages further compounded the impression of a lack of attention to detail. It remains unclear whether this is a consistent communication style for her, but it was personally unacceptable. Furthermore, C... read more

Mark L 

on BBB

a year ago

Carolina Property Management (CPM) was very thorough in screening potential tenants for me. The pre-move-in inspection was very detailed. I'm now receiving very timely monthly payments. As each month goes by and get even more pleased with how things are going. Staff is friendly and has a very positive attitude. I highly recommend CPM. 

Victoria S 

on BBB

a year ago

Submitted application on 5/19. Received a call 5/22 where they needed another email address, which I provided on the call. Never heard back from them. I call three times, left a voice message asking for an update. Sent a message thru a website on the 5/26. They responded on 5/30 saying they were not moving ahead with my application. No other details were given. I replied same day and didnt get a response til 6/2. This is terrible customer service. 

Mili V 

on BBB

a year ago

Fantastic service! Whether you're a tenant or a property owner (I've been both) CPM has your back.One thing that I can really appreciate from this company is that they communicate everything to you in a timely fashion. I've had past experiences where I've waited weeks and even months for feedback from former Property Managers and I can say with certainty is that Carolina Property Management keeps you updated in a timely manner and executes with the highest degree of professionalism. 

Gillian M. 

on BBB

a year ago

Carolina Property Management company does not take responsibility for hand hand over fees. The expect the tenants moving out to cover all costs for preparing the property for the new tenant. My assessment is that CPM does not take any responsibility for wear and tear and normal business experiences. They push every possible and unreasonable cost unto the customer and have them pay to get the place ready for the next tenant. Their fees are unreasonable and they charge for things that they themselves did not occur and financia... read more

Noel R 

on BBB

2 years ago

An unknown person from this property management company emailed me to ask if I paid the rent for the month of January, which I had already paid. I am renting a property and the homeowner switched the property management company, which caused confusion with monies being accounted for. I understand the transition to the new management company, but I don't understand how $2,744.00 to be exact is unaccounted for. As a paying tenant this level of miscommunication is unacceptable, especially since the rent it almost $3,000. I have... read more

Maria R. 

on BBB

5 years ago

Carolina Property Management, LLC manages three properties for us. We are very satisfied with their services from choosing right tenants for each property to managing the properties once rented. Highly recommend them.