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Carolina Dental Specialty Center | The Office of Jose I. Arauz, DMD, PA
- Dentists
- Jacksonville, NC
About this business
Our primary objective is to assist you in developing an optimal strategy for achieving and maintaining your dental health. This begins by focusing on your needs, desires, anxieties, and limitations, from the moment the first contact is made; whether by phone, mail, e-mail or in person.
Location details
200 Doctors Dr Suite N, Ste n, Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
At the beginning I was nervous about the procedure. The office staff were very nice and made the paperwork easy. Dr Arauz went over the procedure, answering all my questions and really making me feel comfortable. He kept me informed of what he was doing during the procedure so I felt more relaxed than I've ever been in a dentist chair. I'm very happy and it was a positive experience. Definitely rates FIVE STARS!
My appointment was on December 17, 2024. I was scheduled for an invasive dental procedure (IDT). Dr. Arauz and his friendly and supportive staff, led in this case by Lulu, provided a clean, calm and comfortable environment for the surgery. The team is easy to talk to and they educated me about my treatment. I was given post-surgery instructions, and I followed them as directed. The surgery went well. I had given Dr. Arauz prior approval to use my case for training purposes. ' True to form', in a very professional manner, Dr.... read more
4 years ago he did the worst surgery on me. I am still not able to wear my 15k dentures as he botched the rebuild of my lower Joe and the implant posts sunk into my bone now. When I went back in the worst pain of my life after the surgery I remember screaming in pain in the chair. What did they do? They turned UP the music volume in the room instead of making me feel less pain! He has ruined my life in many ways by no longer having a smile or the ability to chew any food. I only hope the sheer trauma and PTSD he has given m... read more
Great Team! Polite,Professional and Friendly.Doctor Arauz takes his time, explains everything and answers any and all questions. A Very Pleasant experience.
The wait times between assistant visits and doctors visits were too long. The doctor was extremely helpful and explained everything extremely well. The staff seemed to be easy to work with, only time will tell. Doctor Arauz is one of only a few, less than 5, to have cutting edge equipment in NC. I was overall impressed, only future visits will tell with the staff. For now, they were very nice, but visits between were too long. The facility was very clean.
Been my periodontist for years. A great periodontist with a great staff. The best in my opinion.
I have had many visits with Dr. Arauz during the past year and nine months. I had peri-implantitis and I chose Dr. Arauz to remove my infected dental implant and to put in a new dental implant. During my first visit with Dr. Arauz, he answered all my questions about my treatment options. Dr. Arauz was very patient and spent over an hour of his time to share information with me and my husband and to answer all our questions. I appreciated this conversation with Dr. Arauz because I was able to make an informed decision as to h... read more
Do not use. Although very nice, they did not warn me that I might have major swelling and bruising post surgery. I looked like a boxer had punched my face with significant swelling, black eye and very dark bruising covering a quarter of my face that no amount of make-up could cover up. The worst part of my experience is that they charged my $1,013.94 over the original estimate.
Business response:
Thank you for your feedback. We are sorry that your experience was not what you expected. We will continue to review our policies and procedures with our patients and work to improve to do the best we can in our office.
Dr. Arauz is a good doctor but his insurance office staff leave a lot to be desired. If you get a contract for work, make sure you contact your insurance and make sure the procedure is covered or you will be left with a huge bill.
Business response:
We are sorry to hear your experience here was not what you expected. We appreciate your feedback and will continue to do the best we can to make a patients experience the best we can as we work with various insurance companies
Frequently asked questions about Carolina Dental Specialty Center | The Office of Jose I. Arauz, DMD, PA
How is Carolina Dental Specialty Center | The Office of Jose I. Arauz, DMD, PA rated?
Carolina Dental Specialty Center | The Office of Jose I. Arauz, DMD, PA has a 4.7 star rating with 180 reviews.
When is Carolina Dental Specialty Center | The Office of Jose I. Arauz, DMD, PA open?
Carolina Dental Specialty Center | The Office of Jose I. Arauz, DMD, PA is closed now. It will open tomorrow at 7:00 a.m.
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