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Carolina Cabin Rentals
- Cabinetry
- Boone, NC
About this business
Huge selection of vacation cabins with updated calendars, lots of pictures and bookable online! Our cabins are in the Boone, Blowing Rock, Banner Elk and Beech Mountain areas of the North Carolina mountains. Popular amenities includes fabulous views, hot tubs, pool tables and more!
Location details
491 George Wilson Rd, Boone, NC, 28607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
If I could give this company ZERO starts I would. The WORST company I have EVER used. They are VERY unprofessional and UNAPOLOGETIC due to errors with their booking system. I initially booked for 4 nights because they were offering a 25% off coupon if you booked for 4 nights or more. The going rate dropped the cost of the total cost by $200 so I was excited because it was one more night for less money. We had some issues at the property (fridge didn't get cold enough and the oven didn't work at all, lights on the hot tub wer... read more
Extremely poor customer service!! We booked a ********************** for my daughter's 16th birthday through Carolina Cabin Rentals. After learning that the area was devastated by the hurricane, we contacted them to cancel. After 22 days they finally responded and denied our request to be refunded our initial payment of $722. We understood there was a cancellation policy in place, but assumed that - given the situation - they would make an exception. We waited several weeks after the hurricane to see how the area would recov... read more
If I could give this a 0, I would. After natural disaster, Hurricane ******, traveled through the area, leaving destruction in its wake (no power, flooding, no major highways into the area, not to mention a boiling water was in effect for the area) we attempted to cancel our reservation as the government advised all visitors to avoid the area to allow the cleanup and relocation efforts to continue. This organization chose to disregard the state of emergency and told us that the cabin we reserved had no damage and had power a... read more
This is a horrible company and rental agency!! As an employee who was treated very poorly I definitely want to speak out! ************* should not be a manager! The owners pretend to be Christians yet they have alcoholics and their young children working in the facility! The linen that is prepared for the cabins is washed in washing machines completely over loaded and sent out dirty! If you are spending money with them I would think twice! I was laid off or let go permanently because of things they knew when they hired me. T... read more
Beware of the very strict cancelation policy! Read the fine print before booking! Most rentals offer a full refund if you cancel over 30 days out but with Carolina Cabin Rentals, you will pay 25% if you cancel after 24 hours of your booking and 50% if you cancel within 30 days of your booking. Highway robbery!
******* * I received an email this morning informing me that they will fully refund me the rental fee of $864.75. So we were able to come to an agreeable settlement and I am happy with the results. Thanks you
Absolutely horrendous. No other way to describe it. RUN, do not walk from renting with this company! Rented a lovely home at almost $600/night. Upon arrival, we opened the hot-tub only to see a sizeable (at least 1 inch) shard of glass lying in one of the seats. Given that we own a hot-tub, we brought a test-kit just in case. The bromine level didn't even register on the test-strip. Here's where it begins. Carolina Cabin Rentals sent us a survey after our stay. We replied that we would like to speak with one of the owners, J... read more
Business response:
Hi *****, You are important to us! We regret that any action taken by our guest service team would be mistaken for a sense of uncaring. Your feedback is extremely important and we value each and every individual who chooses Carolina Cabin Rentals to assist in their rental vacation needs. Glass or any debris in a hot tub is awful. We invest heavily in our inspection and Cleaning processes. If we failed in any way please accept our utmost apologies. Had you reported during stay we would have drained and refilled the tub immedi... read more
Feb 26 - March 1: Misrepresentation of property with missing / broken amenities and a broken back door that remained open for our entire trip. We had our 4 children with us and could only use one floor of property per insect infestation, dirty linens and trash from previous visitors left behind. I sent multiple pictures of issues to unresponsive property management company. No outdoor trash bins on the property and trash all over the outside common areas including an indoor heater sitting on the outside window. This was unsa... read more
RecommendedWe loved Graystone Cottage! Our 10 year old Yellow Lab hates being away from us and this was one of the rare rentals that allowed a large dog. COVID-19 safety measures were in place and we never had to physically interact with office. Hope to be back soon!
Frequently asked questions about Carolina Cabin Rentals
How is Carolina Cabin Rentals rated?
Carolina Cabin Rentals has a 4.5 star rating with 1,654 reviews.
When is Carolina Cabin Rentals open?
Carolina Cabin Rentals is closed now. It will open at 9:00 a.m.
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