Carolina Auto

R M. 

on Yellow Pages

9 years ago

Beware! - this seems like a shady business. I was involved in an accident in Mauldin just before Chrsitmas not 2 miles from the business location. Mauldin police called for a tow truck and these guys show up. I rode back with the driver to the garage/lot and was told I couldn't do anything until the owner was in the next morning. My options were to get my salvaged car off his lot or be charged $25/day (probably not unreasonable) or give him the car title and he would scrap it. I found a nationwide company online that would t... read more

Joe K. 

on Yellow Pages

9 years ago

Do not bring your car here. Where should I start? First of all the lady who works the phones and desks knows nothing about cars and also does not know how to communicate and keep people properly informed of what's going on with their car. They told me that my pcu was not operating properly and my cam sensor was not receiving voltage. They said that they used voltage from somehere else and attached it to the sensor. I was told this might or might not work. So I get my car back and the next day I noticed the problem persisted.... read more

Rob R. 

on Yellow Pages

10 years ago

Before Kevin left....many years of good service. After he left it's been downhill. Quotes don't get done. Lady up front doesn't know anything about cars. Return phone calls come two days later. Miscommunication Straw that brok camels back was ....yes he had to replace bearings....then he said have replace other side. Original noise in axle still there...take it two other places and ...you need to replace entire axle...which includes both bearings. Why was I not informed of that in the first place. He said you had to do beari... read more

Wil R. 

on Yellow Pages

10 years ago

Ever since Keven left (the guy before their new secretary) we've have nothing but complaints. Always days before I can even get an answer to what's wrong with my vehicle. We have had lots of minors issues that I have just put in the past but the one I had the other week sent me over the top. I had a noise coming from the back of my car, I asked them to fix it and they said it would cost close to $500. I 

Rl S. 

on Yellow Pages

10 years ago

I recommended this business for years and was very pleased; however, the gentlemen who used to interact with the customers are gone and things are very different. I had my truck towed in with an issue that prevented it from starting. I gave them some relevant history which included that the spark plugs had been replaced just a couple of months ago and asked them to call for authorization before they performed any work above the $100 diagnostic fee they asked for. They said the work would take a day. Fast forward 4 days and t... read more

mkowa20andout 

on Yellow Pages

15 years ago

Moved to Mauldin SC from NY in '01asked around and was looking heartily for a caring auto repair shop that doesn't rake the customer over the coals and gets the job done correctly the first time...well I found it! Give Kevin a call, he'll do you right!