Carmel Car Wash

TC 

on BBB

4 years ago

I like to start with saying, I've been a customer of Carmel Wash for over a year and pay for the monthly service. I always deal with Diego (who is great) but today, I had an experience with Juan (Manager). I must say, I'm extremely disappointed with his service. I'm so disappointed, I felt compelled to leave a review. Upon arrival the lines were long, and he advised to use another lane, which made me next in line. There was a truck behind me and it went to the adjacent lane. Mr. Juan left his post briefly to assist a client,... read more

Tammy N 

on BBB

4 years ago

Stay away from Carmel car wash! I went to the Richardson location. The guy directed my car onto the tract did a poor job. After his OK signal, I switched gear to neutral or park as usual with every car wash. After the carwash rolling system started to pull my car along I felt several harsh jolts and noises, then my car dropped down . The operator thumped loudly on my car as if he wanted me to stop the car when I was not driving my car. My car only stopped after the operator turned off the system. By that time my rear wheel m... read more

maureen 

on BBB

5 years ago

I was at this car wash on **** ******** Pkwy Frisco TX XXXXX on March 29th 2020 Sunday. I went through the car wash and after my car was washed I noticed my right bumper had been ripped off by the washer. The store manager TYLER **** who is extremely RUDE by the way called me to address the incident. There was no apology on his part about what happened all he did was berate me on how I have a salvage title car which had been in a damage in the past prior to me owning it and he basically nitpicked and mentioned how my bumper ... read more

Evan D. 

on BBB

7 years ago

This is the second time that my wheels have been scratched going through the left side stall at this location. Over a month ago I felt and heard a grinding noise against my wheel as I passed *** tire brush. I didn't think much about it but when I was cleaning my wheels (which I do at least every other day) I noticed new scratches. I brought it up to the guy in charge and we walked over to the wash, he shut it down so we could look and there it was a shiny metal bearing that has most likely rubbed thousands of wheels by now. ... read more

Anthony B. 

on Yellow Pages

9 years ago

Terrible carwash, didn't even get the bugs off!...& ZERO customer service..better off using a garden hose 

Lydia C. 

on Yellow Pages

9 years ago

I washed my car on the 4th of April and presented the cashier with a 5.00 discount coupon that was at the bottom of my previous receipt. He said he would do the coupon and he failed to do so. I trusted him so I didn't check my receipt before actually leaving the premise...I know better now not to trust them. He still charged me 29.95 for full svc and my bank account shows the 29.95 - without the 5.00 discount. They are such crooks!!! From now on I will go to the Addison Car Wash on Addison Road and Arapaho. 

jbrodersen 

on Superpages

13 years ago

Love this palce. Graet car wash!!!!!! 

mariannegargour 

on Yellow Pages

14 years ago

I have been going to the Mockingbird service for years. Lost my 10wash card. Washed yesterday late day. This morning I look at my car and it is very dirty. Did not know it sprinkled yesterday. Came to the car wash the manager was rude...I could not find my receipt...I have been going there for years..I told him I would not return even though I have been a consistent client for years...he said the exit is that way and that he would not wash my car. Then I told him that he was being cheap that my car was extremely dirty still ... read more

bigbaddick123 

on Yellow Pages

16 years ago

They suck. Washed my car twice and it was STILL dirty! Never again!