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Carmax Dealership
- Used Car Dealers
- Garland, TX
About this business
Location details
12715 Lyndon B Johnson Fwy, Garland, TX, 75041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had such an amazing experience at CarMax, and I really have to shout out the incredible team that helped me. Shirley was absolutely wonderful—so helpful, kind, and patient every step of the way. She truly took her time to explain everything and made sure I felt comfortable and confident with the process. Armando was so amazing—so sweet and attentive. He constantly checked in to make sure we were okay and never made us feel rushed. Even after moving us to the finance department he constantly came to check on us. That level ... read more
Horrible Experience – Complete Shipping Failure This has been one of the worst vehicle-buying experiences I’ve ever had. I ordered a vehicle from CarMax and what should have been a straightforward delivery turned into a logistical nightmare with zero accountability. It took four days just to ship the vehicle, and then a drive that should take about two hours (Garland, TX to Waco, TX) somehow took nearly nine hours. After arriving in Waco, the vehicle sat there for almost 24 hours before finally heading to Albuquerque—only to... read more
Had a great experience today at Carmax in Garland, Tx. Shirley in the business office was such a pleasure to work with. Shirley was courteous, clear in her communication, friendly and extremely professional from start to finish. Thank you Carmax and Shirley!!
Good experience all the time.
I came in with a $20k cash budget ready to buy, and I’ve honestly never seen a dealership act this uninterested in selling vehicles. All the sales staff were inside sitting at their computers talking while customers were left to figure things out on their own. No one wanted to walk the lot or show vehicles. It felt like actually getting up and going outside maybe because it was cold was too much effort we were told and look instead of a salesperson helping out. My brother and I walked the lot ourselves and found a truck arou... read more
Frequently asked questions about Carmax Dealership
How is Carmax Dealership rated?
Carmax Dealership has a 4.2 star rating with 2,346 reviews.
When is Carmax Dealership open?
Carmax Dealership is open now. It will close at 6:00 p.m.
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