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CarMax Auctions

3.8

About this business

At CarMax Auctions, our mission is to provide dealers in the Henderson, NV area with an honest, open, and dealer-friendly auto auction with exceptional customer service. This includes a 97-100% sales rate at every auction, open bidding with no ifs or calls, accepting various payment options, and more. Register today to start enjoying all these great CarMax Auctions Benefits! 

Location details

1000 W Warm Springs Rd, Henderson, NV, 89014, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.836 reviews
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Sue K.'s profile image
8 years ago

First let me say; I never write reviews, so for me to do this should be considered noteworthy. My husband and I had an amazing experience buying our dream car. After looking for months for the make, model, exterior and interior color we finally found it on CarMax.com. Since I had done my research I knew what I wanted and what would fit in our budget. I cannot say enough great things about this company, their process, people and ease of buying a car. Oh my gosh, we’re blown away! After ordering our car from So. Carolina we we... read more

steveknox's profile image
8 years ago

BEWARE ! ! ! My wife and I recently went to Carmax in Henderson NV to trade in my Titan and purchase a car. Everything went very smooth, the sales associate was very nice and helpful he took us out on two test drives and even went above and beyond to get us the car that we really wanted. While test driving I noticed the alignment was off. It was late by the time the paperwork was all done so I made the soonest appt in 2 weeks to fix. The next day I took it to my personal friend who is a certified mechanic. He was aware it wa... read more

chinaroc's profile image
8 years ago

Today it was an embarrassment for my family and I, i went to carmax henderson to sell an cadallic escalade, the estimate they gave was $26,500, and a guy named Thomas helped me out , i was a little less then what ive asked for but he told me if i can put stock rims back on they will give me extra $1000 more and put the third row seats in they will give me $1500 more. So i was pretty happy about that, cause i had the third row seats in my garage. Unfortunately i couldnt go back to carmax until today 5/31/2012 because i was ou... read more

joe702's profile image
8 years ago

I have bought over 120k worth of vehicles from Carmax over the last 4 years, including the BMW M3 I took in for service. All with extended warranty. I Tried to use my $0 deductible warranty today and ended up being refused the repair and instead being charged $50 to have them epoxy the part back together. When I realized they were going to just epoxy the item I called to cancel and the work had already been done When I picked the car up the front spoiler had a chip in it and the epoxied part was not properly installed. I ask... read more

Quang N.'s profile image
8 years ago

This henderson place is a freaking joke. I made an appt. Showed up and they said there is no salesman available. I already reserved a $30,000 truck and was ready to buy that day. There were bunch of them hanging around their desks doing nothing and yet "there is no associate available right now." We waited and nothing was happening. We then went to them and said we have been waiting a long time and they said you have been "waiting 19 minutes ". Are you kidding me? Is this a game to you? If you watch how long I'm waiting, the... read more

Lisa M.'s profile image
11 years ago

I bought a car here in less than 2 hours. Very nice lady Toni helped us. She listened to what I wanted. She wasn't pushy at all. I will shop here again. Minus for the no haggling but I got a good price. 

jbrooks2011's profile image
jbrooks2011 
12 years ago

I will never visit Carmax again. John (chow I believe is the last name) did horrible I had found the perfect vehicle that I wanted at his location. But I live in California. I was told by him I had to fly in the transfer was unavailable but when I got there found out that was not true. I will never shop at Carmax again! 

caprit's profile image
12 years ago

My boyfriend and I visited carmax yesterday to purchase our first car as young adults!!! We were greeted by an AMAZING sales associate by the name of Lorissa... her card says "lori." and she'd been a sales associate since 2012 She first identified our needs and wants in a car, being 6'4" we clearly needed a bigger vehicle and something reliable with GREAT mileage and affordable since we're only 21! She showed us about 6... and let us tell you... she measured our needs so perfectly... the first car she showed us... is the car... read more

justpissedoff's profile image
justpissedoff 
12 years ago

where do i start? the customer service here sucks big time. I bought 3 cars from this place and they were very nice and will do anything to sell you a car of course..but once you take that car home, you are on your own, with or without warranty . Every time i make an appointment to get my car serviced, it's always booked. then when i show up for my appointment first thing in the morning, they always say that they are busy and they don't have time to look at my car 'til later that afternoon. Not sure why i even bother making ... read more

Frequently asked questions about CarMax Auctions

How is CarMax Auctions rated?

CarMax Auctions has a 3.8 star rating with 36 reviews. 

When is CarMax Auctions open?

CarMax Auctions is open now. It will close at 9:00 p.m.  

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