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CarMax

4.3

About this business

Location details

8200 120th Ave, Kenosha, WI, 53142, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.31,722 reviews
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Bree Sommer's profile image
Bree Sommer 
6 days ago

Really disappointed in carmax. We bought my husband's 22 ram from them less then 30 days ago and it has already had to go in for service twice. The service guy i dealt with didn't seem to care. Its sad that carmax chooses to sell cars with multiple issues and no regard for people's time. Also dont appreciate the attitude from the service guy who checked me in. 

Diana Garcia's profile image
Diana Garcia 
2 weeks ago

I would’ve given five stars, because my sales rep: Colin was amazing. He definitely gets five stars. And then there was the guy who made my coffee. He definitely gets five stars. So my experience was great. Except the person who handled the plates. Her customer service was awful. And that’s why Carmax gets for stars 

Carlton Brown's profile image
Carlton Brown 
4 weeks ago
S. Engerman's profile image
S. Engerman 
4 weeks ago

I went to multiple dealerships this last Thursday, was completely exhausted after every one. Decided to try one more… carmax in Kenosha, had an idea of what I wanted. We were greeted by Brandon van boggle … who sat us down, did a search for the cars we were interested in, and one that wasn’t specifically on my radar but wow!🤩 in no time we were walking the lot, Brandon got the keys and test drove my dream car within 10 minutes … Brandon explained everything so genuinely, and Osvaldo stepped in to help too. Both these guys w... read more

Kassi Kramer's profile image
Kassi Kramer 
a month ago

Let me update you on this purchase and how we definitely had gave AJ an outstanding review because what we thought was an amazing gesture of pure honesty and great customer service to put us in a great vehicle! But unfortunately it has been a roller coaster since the 1st incident with the back up camera not working, then the radio went out, which mind I controls heat, air, radio, camera and much more. Then the port where plug your phone in came right out of the socket. Took it in many times to get it looked at in which carma... read more

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.3 star rating with 1,722 reviews. 

When is CarMax open?

CarMax is closed now. It will open at 10:00 a.m. 

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