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CarMax

4.5

About this business

Location details

395 Lancaster Dr SE, Salem, OR, 97317, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.5667 reviews
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darna fisher's profile image
darna fisher 
on Google
4 days ago

went to look at a vehicle at salem carmax. they said it had been through services. car was filthy and on empty. the worst thing was that the front tires were bald on the outside edges and they refused to acknowledge and correct this very obvious safety issue. 

Steven Mussack's profile image
Steven Mussack 
on Google
4 days ago

Fast, efficient, friendly, helpful and fair. 

Julie Mckerrow's profile image
Julie Mckerrow 
on Google
2 weeks ago

Every interaction with friendly, knowledgeable staff was productive. Each person we met was personable and relaxed. After we drove away in our new to us car it felt like we were leaving friends behind. We will definitely keep CarMax in mind when looking for a future vehicle as it was truly not just a no hassle experience but an enjoyable one as well. 

Benjamin Nichols's profile image
Benjamin Nichols 
on Google
2 weeks ago

Tyler and I believe Colton helped me out. It was rough because it was my first time buying a vehicle. They have done everything in there power to make things smooth. Top customer service. 

John Wilsie's profile image
John Wilsie 
on Google
2 weeks ago

My wife recently acquired a new car through Carmax, and it has been a remarkably positive experience. Having spent a considerable amount of time in the car sales industry myself, I was genuinely impressed by the seamless process. They offered a significantly better trade-in value compared to what I had witnessed at previous dealerships. While we encountered a few minor issues within the first few days of ownership, Carmax promptly addressed them, ensuring everything was taken care of efficiently. The location where the repai... read more

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Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.5 star rating with 667 reviews. 

When is CarMax open?

CarMax is closed now. It will open tomorrow at 11:00 a.m. 

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