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CarMax
- Used Car Dealers
- Columbus, OH
About this business
Location details
3800 Morse Rd, Columbus, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
We bought a 2019 Toyota Highlander from Car Max of Tupelo, MS and took it back within the first 30 days for a light coming on the dashboard and the car was jumping when we stopped. We were told there was nothing wrong with the car. We took it to Toyota and they told us the prior service had not been done and it was $920.00 to bring the car up to date. We contacted Car Max of Tupelo, MS and they said it was not there responsibility even though they told us all service was up to date and it passed a 125 point inspection. I wou... read more
Ordered a truck online and it too almost 2 weeks for them to ship it under 300 miles. At the South Portland location, I arrived for a 10:30 appointment to process the paperwork and that's where it really went bad. The salesperson I had was totally inept. She had to keep asking me the same questions over and over because she had no Idea what she was doing. It took her 2 hrs and 45 minutes to process the paperwork and she had to ask for help several times. Meanwhile my son and I sat watching others processing 2 or 3 customer... read more
I purchased a GMC Denali from the Covington, LA store on December 10th, 2024. I had to return the vehicle on December 20th, 2024 due to the fact it had a bad engine. I put $5000.00 as a down payment, and to date over a month later CarMax will not return my down payment. I have requested numerous times to the Covington business office, and have been told time and time again that they were waiting for Carmax to issue a check. I was an out of state buyer so they mailed me the title of the truck to my home. I returned the title ... read more
STOP STOP STOP “DO NOT BUY FROM CARMAX”…THEY ARE UNTRUSTWORTHY AND DECITEFULL. CEO, BILL NASH OF CARMAX ALLOWS SALES DEPT. TO HIDE IMPORTANT INFORMATION ON THEIR INVENTORY OF VEHICLES SO THEIR CUSTOMERS ARE UNABLE TO MAKE A FAIR DECISION ON THEIR PURCHASE.. PLEASE BELIEVE US WHEN WE SAY “DON’T GO TO CARMAX”, YOU COULD BE IN FOR A HUGE AMOUNT OF FRUSTRATION & LOSS OF YOUR HARD EARNED $$$$$$. THEY ALSO DO NOTHING TO RECTIFY THE SITUATION WHEN BROUGHT TO THEIR ATTENTION. Jeanette & Dennis Grabowski of Boynton Bch. 8/10/24. ... read more
STOP, DO NOT BUY ANY VEHICLES FROM CARMAX……..The CEO, BILL NASH, ALLOWS CARMAX of BOYNTON BEC. TO DECIVE ITS CUSTOMERS… THEY ARE UNWORTHY OF YOUR TRUST!! Hide important information so you cannot make an informed decision about the vehicle in question. WHEN BROUGHT TO THEIR ATTENTION, THEY CHOOSE TO SAY SORRY AND DO NOTHING TO RECTIFY THE SITUATION.. Jeanette & Dennis Grabowski 8/10/2024. Had to touch a star in order to post this review
This is about Carmax King of Prussia. At this location an appointment means getting in line and waiting for someone to help you. In other words, a 2PM appointment doesn't mean you're going to be taken care of at 2PM or soon after. I waited 45 minutes after which I was told they don't know when someone will see me so I left. When I complained about it I received an apology and an offer to make another appointment, but with not guarantee that someone will see within 15 minutes of that appointment. This seems to be normal busin... read more
This is about Carmax King of Prussia. At this location an appointment means getting in line and waiting for someone to help you. In other words, a 2PM appointment doesn't mean you're going to be taken care of at 2PM or soon after. I waited 45 minutes after which I was told they don't know when someone will see me so I left. When I complained about it I received an apology and an offer to make another appointment, but with not guarantee that someone will see within 15 minutes of that appointment. This seems to be normal busin... read more
Made an appointment, was told there would be a 30 minute wait. Going on 1 hour 45 minutes. Front desk prioritizes customers who complain FYI
Buying a car from CarMax has literally ruined my life . Bought a jeep 2 years ago from CarMax. $435 monthly payment that included maxcare ( extended maintenance warranty). Carmax charged me $14,990 for a car worth $8,000 max. I'm actually paying $25,000. Here I am 2 years later and I've been making $435 car payments for the past 5 months for a car I can't drive, an extended warranty that won't help and too top it all off lost my job due to not having a vehicle. If you like being screwed in in the behind with no lube by all m... read more
Frequently asked questions about CarMax
How is CarMax rated?
CarMax has a 4.2 star rating with 1,665 reviews.
When is CarMax open?
CarMax is closed now. It will open at 10:00 a.m.
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