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4.1
161 reviews
|Automotive|Golden, CO 80401

16500 W Colfax Ave, Golden, CO 80401

(303) 278-0152

Open now:11:00 am - 8:00 pm

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About

Specialties Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 7-Day Money-Back Guarantee. See our local CarMax for written details. Explore more than 40,000 vehicles at our 200+ CarMax locations nationwide. History Established in 1993. CarMax has been revolutionizing car buying since 1993, when we opened our first store in Richmond, VA. With our no-haggle prices and stress free, customer-focused car buying experience. CarMax has grown into the nation's largest retailer of used cars. And we're just getting started!

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4.1
161 reviews
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Melissa Kaylyn Edwards on Facebook

a year ago

01/10/2019, 00:58 AM
laughable that we towed our car to this location November 14th, 2018 for a repair covered by maxcare. still dont have our car. Carmax told us they could not complete the repairs and we had to have the car towed to another shop. car arrived November 21st and no one from maxcare even bothered to come look at the vehicle until the week before Christmas. At that time the VP of this location called us after we formally complained, and he doesn't even know why Carmax told us to take the car elsewhere as the repair could have been done at this location. January 10th, 2019, still dont have our car back after nearly two months of sitting in a repair shop. Now that the repairs are complete carmax would like us to wait for the foreseeable future to have the car reinspected. Getting our lawyers involved now because carmax doesn't seem to care. will update this post if and when someone wants to allow us to pick up our vehicle. UPDATE: inspector came to look at the vehicle repairs. turns out maxcares approved auto body shop did not repair the vehicle with parts covered by our warranty. so now the repair must be stripped, new parts ordered, and another week+ to get our vehicle. Reminder: maxcare has had this vehicle in the shop since November 21, 2018. Today is January 9, 2019.
Nicole Rose Barreto on Facebook

2 years ago

06/14/2018, 01:37 AM
Amazing service . Trevor was awesome !
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Bad customer experience killed the taxicab

Bad customer experience killed the taxicab

Bad customer experience killed the taxicab
5 Positive Review Examples: It's All in the Response

5 Positive Review Examples: It's All in the Response

5 Positive Review Examples: It's All in the Response
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