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CarMax
- Used Car Dealers
- Potomac Mills, VA
About this business
Location details
2350 Research Ct, Potomac Mills, VA, 22192, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Best place to buy a good car , Specially for first time buyer
This experience is best described as "all's well that ends well." The first truck they brought up from North Carolina had a gash in the bedliner that would lead to water accumulating underneath. I was told they were not able to fix or replace it. So they brought up another, roughly identical truck. It was in perfect shape with 15K fewer miles. That also meant it cost $2K more.
I purchased an SUV from this dealership last week. The vehicle itself was a good buy and lived up to the CarMax mission. However, the level of customer service from the sales department was very poor. I did not encounter a single person in that department who provided anything close to good customer service. If you’re looking for a good car, this is the place — but don’t expect quality customer service.
CARMAX services where prompt and professional. Carolina assisted me every step of the way. And made sure all details were attended to She was courteous, friendly and very helpful!
We have officially stopped going to dealers to purchase vehicles. There's no better place to go than Carmax, no games, no haggling, no getting screwed. Just straight up business, take it or leave it. Same with the vehicle you want to exchange, it is priced straight up, no scams... Big shout out to Mikhail, he gave the best advice, and suggested the perfect physical and financial fit for us. We are so grateful for him. He even had a big yellow bow put on the hood! Best Experience Ever!
Frequently asked questions about CarMax
How is CarMax rated?
CarMax has a 4.2 star rating with 1,849 reviews.
When is CarMax open?
CarMax is closed now. It will open tomorrow at 10:00 a.m.
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