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CarMax

4.0

About this business

CarMax is the nation's largest used car retailer. Choose from nearly 50,000 CarMax Quality Certified vehicles all at low, no-haggle prices. 

Location details

1320 Boston-Providence Turnpike, Norwood, MA, 02062, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.01,391 reviews
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p b.'s profile image
3 years ago

Poor service,greedy,always trying to upsell. Had a issue with Ford Focus transmission,carmax could have resolved due to recall, never passed that info on to us. The car went over 160 k at which point no longer covered. Carmax then tried to sell us another overpriced car . Poor customer service, unethical company,poor management. Stay away !! 

Laura Ballas's profile image
Laura Ballas 
recommend  Recommended
4 years ago

we got a magnificent sell salesmen, Taylor Anderson was really friendly, helpful and professional, he did his best to help my daughter to get the car she loves. we really appreciate his efforts. ♥️ 

Dina Monaco's profile image
Dina Monaco 
4 years ago
Dina Monaco's profile image
Dina Monaco 
4 years ago

Wow!! I am not even sure where to even start with this horrific place. The lack of RESPECT is a big one. This is BY FAR the absolute WORST and DISHONEST dealership I have ever dealt with in my days!! We had a car transferred in from another location (20 mins away), car arrives 3 days later but they just sit on it, paperwork was all signed, car was added to insurance, was told for a several days car was all set, spoke to STORE OWNER about the abnormal time taken, he was very apologetic, offering free oil changes etc, we final... read more

Lance Koren's profile image
Lance Koren 
5 years ago

Best car experience. I went to 3 other dealers to look for a vehicle. My overall experience was comfortable as I felt. No pressure. Very pleasant people to work with. 

Frances Davis's profile image
Frances Davis 
recommend  Recommended
5 years ago

Not like the old car dealer's Pleasant, informative and straight forward. No hassels, . 

Patricia Pires's profile image
Patricia Pires 
recommend  Recommended
5 years ago

It was super easy to buy a car from CarMax. Drove off with my new car on the same day. All paperwork taken care of in house, smooth and easy process. Thank you Jeff. 

Marty Kelley's profile image
Marty Kelley 
recommend  Recommended
5 years ago

Very much , I bought 1 car from the North Attleboro location and one from the Norwood location. I stay away from Boch after I caught them trying to screw me . Ernie doesn’t own it any more , he sold his daddy’s business to another dealer but they still suck there. 

Julia Danielle's profile image
Julia Danielle 
5 years ago

Michael NG made my car buying experience quick and painless the other day. I’ve walked out of multiple dealerships prior to this and I’ll only buy from Michael now! Made sure the car was everything I wanted, was safe and I was able to drive it off the lot same day. You can tell he truly cares about the customer and not the price of the car he’s selling. Thank you Michael! 

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4 star rating with 1,391 reviews. 

When is CarMax open?

CarMax is closed now. It will open at 10:00 a.m. 

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