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Carmax
- Used Car Dealers
- Reno, NV
About this business
Location details
35 Auto Center Dr, Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Do not ever take your car here to be serviced, if you can even get ahold of the service department. This carmax is impossible to get a hold of, you can call at different times, leave voicemails, call different offices and ask to be transferred, nothing works they do not answer the phone. The few times I have managed to get an appointment was for warranty work on my ac. They took my car for two weeks to replace the whole unit and within a few months it stopped working again. Went through the trouble to make another appointmen... read more
"I am a repeat CarMax customer who had an amazing experience at this location when I bought my first vehicle from them a few years ago, but this recent experience has been frustrating to say the least. I bought a truck on Oct 28. Within 4 days, I noticed severe shaking at highway speeds—a major safety concern. I reported it immediately, but was told I couldn’t be seen until 16 days after purchase, which conveniently pushed me past the 10-day return window. The mechanic diagnosed a potential fault with the custom rims that ... read more
Colin at CarMax was very knowledgeable about the vehicles on the lot. He gave us the time ans space we needed to discuss the process. He was an awesome rep fir the company. Thanks Colin.
Win and the rest of the staff at Reno Carmax went above and beyond to make sure that I left a satisfied customer. The entire experience was easy, zero pressure and full transparency. Thanks again to the entire crew for all the help getting me into the perfect car.
Amazing staff. Austin helped me through text messages, went out on the lot, sent me pictures of cars, kept me updated. Didn't have appointment and just stopped by, Austin was with customers, so he had Carlos help us. Not pushy at all. Friendly, helpful. Husband & I drive home with a beautiful Grand Jeep Cherokee high altitude at an amazing interest rate. Totally happy with the purchase. So glad that Austin told me about all the inventory. If I ever need another car, it'll be from Corwin Ford! Love that place.
Frequently asked questions about Carmax
How is Carmax rated?
Carmax has a 4.1 star rating with 1,856 reviews.
When is Carmax open?
Carmax is closed now. It will open tomorrow at 11:00 a.m.
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