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Carles R. Surles, Jr., M.D., M.P.H.
- Gastroenterologist
- Memphis, TN
About this business
Location details
3350 N Germantown Pkwy, Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
He was awesome and caring. I am sad he left Gastro1. I still want to find him.
Dr. Baltz came in apologizing for my wait and then indicated that it had been a busy day. He proceeded to rush my appointment time. I could not shake the feeling that he was hurrying to get to his next appointment. He did not seem prepared for the appointment (he had not looked closely at my records). Dr. Baltz has no computer terminal in the exam room nor did he bring in a laptop. He took a few notes by hand. I would have felt more confident if he had had immediate access to my records. With follow-up I seem to be communica... read more
I have been a RN for 48 years. Great doctor. Great bedside manner.
I have been a RN for 48 years. Great doctor. Great beside manner.
Completely wasted my time and effort. I'll just die before I go back to him.
Business response:
I apologize for not meeting your expectations as my goal is to always provide excellent care and service to our patients. Your feedback is important and we would like the opportunity to speak with you directly regarding your concerns. Please contact our office at 901-377-2111 and ask to speak with Jeanine, our practice manager. Thank you and we hope to hear from you soon.
I am a longtime patient of Dr. Surles, he is great physician. I put my life in his .He is very knowledgeable about me as a patient. He listens well but he also gives his patients the best advice and medicine. I have many relatives I have recommended to him. Allie Regina Harris-Porterfield
Don’t waste your time. You deserve better! Came highly recommended by a Nurse Practitioner. Scheduled an appointment. My appt was cancelled and the office closed because of the “weather.” This was the FOURTH DAY of the recent snow/ice storm. Strange, as I managed to get to work along with other essential healthcare workers…… Guess GI staff aren’t good in cold weather. Was told I would be contacted to reschedule. After 30 minutes on hold, I was basically told by a receptionist that “I lost my place in line. Get to the back,” ... read more
horrible. still suffering from results of his colonoscopy.
I have gone to this Doctor back and forth for years with the same issues. Every time he tells me that I have nothing wrong with me when I have told him about my gi problems and reflux issues. His fix? I have attempted to change Doctors multiple times with Gastro One but was never able to. Nurse said that isn't their policy. NEVER heard of a business saying that I cannot get someone else to care for my needs. After going back and forth i wouldn't even see Dr. Rutland anymore, they would always send the nurse.
Business response:
We are sorry to hear you did not have a positive experience with Dr. Rutland. We work hard to provide the best care and service to our patients, and your feedback will help us to continue improving patient experience.
Frequently asked questions about Carles R. Surles, Jr., M.D., M.P.H.
How is Carles R. Surles, Jr., M.D., M.P.H. rated?
Carles R. Surles, Jr., M.D., M.P.H. has a 4.6 star rating with 18 reviews.
When is Carles R. Surles, Jr., M.D., M.P.H. open?
Carles R. Surles, Jr., M.D., M.P.H. is closed now. It will open tomorrow at 9:00 a.m.
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