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Carle Urbana on Windsor

3.3

About this business

Founded in 1931, the Carle Clinic Association is one of the largest medical groups in the United States. It maintains a staff of more than 2,300 employees and operates over 10 locations in central Illinois. The association operates the Carle Foundation Hospital, Carle Spine Institute and Carle Cancer Center. The Carle Clinic Association offers adult medicine, audiology, cardiology and cancer care services. It provides treatment solutions to patients with infectious diseases, allergies, and back and neck pain. The association... read more

Location details

1818 E Windsor Rd, Urbana, IL, 61802, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.3128 reviews
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Max Allen's profile image
Max Allen 
on Google
a month ago

An assistant of my primary care doctor scheduled an appointment. My insurance had switched, so I uploaded my new insurance the day before the appointment, as requested. When I arrived, they made no mention of not accepting my insurance, just charged me a co-pay. The primary care doctor didn't know why we were meeting. Neither did I. Because they didn't accept my insurance, I was charged over $500 for a 10 minute visit with a confused doctor. This included a $250 charge to use the building. Upon receiving the bill, I explaine... read more

Kiki Palmer's profile image
Kiki Palmer 
on Google
a month ago

Never answer the phone , don’t really care for their people 

Colleen Chiu-Shee's profile image
Colleen Chiu-Shee 
on Google
a month ago

I wish Carle had invested more in phlebotomy. Carle's labs often have inexperienced phlebotomists who struggle to draw blood even when they find the veins. They cause a lot of pain and leave large bruises for many days. There were at least two times in my case, after trying for 4 times, the inexperienced phlebotomist asked a more experienced one for help, who got blood drawn within 5 seconds. I have seen other patients experiencing similar situations at Carle, and I had no issue with labs at Christie Clinic. A big hospital l... read more

Dr. C's profile image
Dr. C 
on Google
2 months ago

I didn't catch her name - but on 1/31 at 3:18 pm, an absolute angel of an employee spent 15 minutes of her time talking on the phone with me about my health concern and shared her similar story with me. She was the kindest, most compassionate employee I have ever encountered during my entire scary health experience. She even offered advice on what she did in her case, and I am so appreciative of the time and effort she spent talking to me. I just wanted to share my experience in hopes that it encourages other people to seek ... read more

N Prager's profile image
N Prager 
on Google
3 months ago

I've been here many times and always had a good experience. The medical staff are nice and always listen to my concerns. I'm sorry to see a lot of people have not had good experiences but I've always felt taken care of. 

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Frequently asked questions about Carle Urbana on Windsor

How is Carle Urbana on Windsor rated?

Carle Urbana on Windsor has a 3.3 star rating with 128 reviews. 

When is Carle Urbana on Windsor open?

Carle Urbana on Windsor is open now. It will close at 8:00 p.m.  

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