Carilion New River Valley Medical Center

Tammy Zink 

on Google

2 months ago

another awful experience here. i’ve been here 4 different times now for myself or family and every single time is just as awful as the last. each and every time everything is done SO slowly. all of these visits, one of them almost 10 hours all could’ve been just an hour or two if they just cut to the chase. every single time i have been here i watch the nurses sit at the nurses station gossiping, discussing patients, eating and doing absolutely nothing. i do not understand how you can pay these people, especially in the ER t... read more

Susan Miller 

on Google

2 months ago

I don’t know which experience or which visit I need to refer to, but all the doctors, nurses and staff work very hard all the time to be sure that I, their patient, am calm and doing everything necessary to make my world right again. I love Carilion NRV and treasure all the staff and how hard they work!! 

Michelle Newcomb 

on Google

3 months ago

My child was very sick and had to go to the ER and ended up staying a couple of nights. The staff was excellent. They were very attentive and took immediate action to help my child. I would definitely recommend them. 

sally 

on Google

3 months ago

I came to Carilion Clinic’s ER writhing in pain, severely ill, and clearly in distress. Despite that, it took almost TWO FULL HOURS for staff to even hook me up to an IV. I was left suffering, dehydrated, nauseous, and in visible pain while being ignored. No updates, no urgency, no compassion just endless waiting while I got worse. In an emergency room, that kind of delay is dangerous and completely unacceptable. The staff was incredibly rude and completely unempathetic. One person attempting to place my IV poked me over and... read more