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332 Jefferson Rd, Brighton, NY, 14623, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Caresmartz360 has been a game-changer for our home care agency. The platform makes scheduling, billing, and caregiver management much easier. The customer support team is always responsive and willing to help. Highly recommend to any agency looking for an all-in-one solution
As a homecare company, we selected Caresmartz360 for several key reasons: its clean, intuitive dashboard, and reliable customer service. From the start, the software impressed us with its smooth performance and broad feature set. It’s not buggy, and navigation is easy even for new users. One of the standout advantages is the support system. During regular business hours, their customer service team is responsive and knowledgeable, providing quick answers to our questions. Outside those hours, the AI-based support system is a... read more
I enjoy using Caresmartz360. For Zona Care LLC, The software's design makes it easy for both office staffs and caregivers to learn and use on a daily basis. Also, the built-in EVV tools help agencies meet state-specific regulations and ensure compliance.
TERRIBLE Customer Service. I had a question the AI could not answer (and apparently neither could the human TJ since he blew me off completely) since I actually performed the task exactly as the program is supposed to - in fact, tried multiple times - however the reset simply would not go through. So the rep ignored my statement explaining that and their chat went dark.
We love CS360 at Northside Home Care!
Caresmartz360 has a 4.4 star rating with 72 reviews.
Caresmartz360 is closed now. It will open tomorrow at 9:00 a.m.
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