CareNow Urgent Care - Horne

Debbie M. 

on Birdeye

2 years ago

Great always available for you.  

Brian Ray H. 

on Birdeye

2 years ago

Staff was friendly doctor or knowledgeable and accommodating. Great hospitality. Where it goes haywire is when you need a copy of your billing statement and nobody can help you and nobody can find your records and nobody can find that you were actually a patient that is just pathetic and unprofessional each time I’ve called the Location directly. I am transferred to a billing department, which has no information on my visit and tells me to call the location directly. It’s an endless cycle of an around and around bs. For thi... read more

Doitright W. 

on Birdeye

2 years ago

CARENOW performed the Covid diagnosis correctly but totally FAILED on the appropriate treatment regimen! Every statement reflected the knowledge 6 months ago. They REFUSED to prescribe Paxlovid for a 72 year old that has heart failure, type 2 diabetes, asthma, obesity and currently coughing up dark brown phlegm! The patient was told to seek over the counter drugs like Tylenol, Benedryl, Pepcid, Musenex & Nyquil. Get sleep and fluids. An immediate web search revealed that the most prevalent covid spreading rapidly is n... read more

Linda C. 

on Birdeye

2 years ago

This place doesn't even have my symptoms that I gave them on the sheet!!! I am in so much pain from.my sinuses, my one side I can feel them filled up. The NP here wants to say I have adenovirus "because it's going around". Never heard of it before - according to the information sheet the most common adenovirus is the common cold. I have NO cold like symptoms. Ive had a sinus infection before and know what it feels like. I even question why it was not a sinus infection - was told to "wait 3 days and come back if your still ba... read more

Thom H. 

on Birdeye

2 years ago

This has to be a joke. This was the worst emergency care I could imagine as far as customer service. I was told after I checked in that I could leave and run a quick errand and they would text me when it was my turn. This was a huge help because there was a woman in the waiting area with the most pitiful moan EVER making me feel worse than I already felt. I assume she was in pain. Anyway, I returned within 8 minutes of being texted and then waited through everyone who had arrived after me and was seen as the last patien... read more

Elizabeth H. 

on Birdeye

3 years ago

Only go here if you check in on line and then they call you to come in, 3 people in the waiting room, my wait time was 4hrs. Very unhelpful. Only saw 2 people actually go back during the time I waited. Called around while waiting and found a quicker appointment across town, drove there was seen and drove home and still was faster than waiting here to be seen. Don't come here if you actually have an urgent medical condition. How can I give them a lower score 

Bryson H. 

on Birdeye

3 years ago

I do not write many reviews. But if I would give this place a 0 out of 5 if possible. We moved here from Las Vegas and we tried vaccinating our children and after the first two ending up in the hospital and very sick from reaction we decided to hold off and follow council of our primary care pediatrician. To be clear, this is not an anti vaccine post. We are very much pro vaccine, generally speaking and are fully vaccinated. Our 9 year old has not been and we were hoping to vaccinate when he turns 18. Unfortunately, he ... read more

Ruth M. 

on Birdeye

3 years ago

Very poor, I made an appointment online as I was instructed at 4:30 p.m. and received a text saying I would get a text message when my appointment was available. Fast forward to 8 p.m. and they close without even messaging for my appointment and leaving me in pain until the morning. Very very poor I would never recommend this kind of horrible care to anyone! 

Shelly K. 

on Birdeye

3 years ago

Nice staff, doctor and nurse very thorough, in and out quickly. Would definitely recommend.