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Care Centrix

1.7

About this business

Founded in 1996, CareCentrix Inc. is one of the leading providers of home health benefits management services to the health care industry. It manages home nursing, infusion and medical equipment services. The firm offers a variety of services that include home nursing/clinical therapy, respiratory therapy equipment, durable medical equipment, orthotics/prosthetics, disposable medical supplies and acute/chronic home infusion therapy. Located in Phoenix, Ariz., CareCentrix Inc. also offers specialized programs, such as wound c... read more

Location details

7740 N 16th St # 100, #100, Phoenix, AZ, 85020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.713 reviews
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Chris H.'s profile image
Chris H. 
on Google
2 years ago

I know someone who works for this company and let's just say, they don't pay their employees jack. Roughly 500 a week after all said and done. I made that amount working at the grocery store.lol. Let's all be clear, these are the people who process YOUR medical information. That's a high clearance position, it's a mentally strenuous position and an incredibly vital position. Carecentrix has created a bonus system to create even more productivity out of their under paid employees. However, they've turned it into a couple hund... read more

Rn Steensen's profile image
Rn Steensen 
on Google
4 years ago

Routinely double books patients with multiple agencies after 1 agency has already accepted the pt. Authorizes visits for patients not even covered with insurance and then when you see the patient because they sent you the authorization, all they can say is "woops our bad, we'll look into why this happened". Provider Network Representatives are a joke, all they do is spew the companies BS, but never acknowledge that there are problems with their processes and how they handle their duties as the "man in the middle" for the ins... read more

Natoszhee Dansby's profile image
Natoszhee Dansby 
on Google
4 years ago

Management promotes retaliation, discrimination and harassment. They want you to care about patients but don’t even care about there own workers. I’ve never worked for a company that tries to fire you after you quit an report them to the eeoc, comical. Would rate Zero stars if I could. 

Willy T's profile image
Willy T 
on Google
5 years ago

Terrible customer service. Can never speak to the same person. I hate that Cigna uses them. 

Dave Hurst's profile image
Dave Hurst 
on Google
5 years ago

stay away. Fiasco involving collections notices even after confirming all balances paid of full. Massive time waster. 

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Frequently asked questions about Care Centrix

How is Care Centrix rated?

Care Centrix has a 1.7 star rating with 13 reviews. 

When is Care Centrix open?

Care Centrix is closed now. It will open at 9:00 a.m. 

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