Cardiology Services at Dignity Health - Mercy Medical Center

Roy H. 

on Birdeye

4 days ago

I had a 5-way bypass in 2005. They were good for 12 years. It's been 20 and all is good. Doctor used both veins and arteries. Thank you. Officially. Well done. Sir.. R. HAMRICK 

Master R. 

on Birdeye

a week ago

Catherine Edwards is the most knowledgeable, empathetic, and caring PCM I have ever had. I would recommend her as a primary care for anybody. Being 100% disabled military itis not easy to find good medical care. She has helped me find the care that I need, really listens when you go in, and never puts herself above anybody. Her staff is also amazing Nancy her nurse is very knowledgeable, and friendly. 

Sheri S. 

on Birdeye

a week ago

They are by far the worst Home Care Agency I have ever experienced. They are constantly under staffed, use inexperienced caregivers, don't communicate with one another and lie about everything. When I first started on their services, they informed me I could not have shower aides for the first two weeks of my care-- BECAUSE THEY DIDN'T HAVE ANY. After I finally got an aide, she was inexperienced, almost made me fall in the shower and did not communicate her visits with me. I raised my concerns with her supervisor and they PR... read more

Tracey M. 

on Birdeye

3 weeks ago

When it comes to Breast Centers (and I have been to many over the years), Jefferson is by far the best. The best for performing a Mammogram. They know how to give a Mammogram with little to no pain. Repeat visits are also not the norm. I don't care what the place looks like, I don't want the pain and I don't want the repeat visit because the tech couldn't get the right pic the first time. Jefferson, thank you for all that you do and see you next year.  

Tranette J. 

on Birdeye

3 weeks ago

It isn't just this hospital and it won't be the last hospital. I am a patient at Mt Carmel. Not by choice that's what the insurance covers at 100 %. I normally love Ohio Health the staff the communication it all goes so well. I had my son there 12 years ago. Way better experience than I had at Mt Carmel having my daughter in 2010. In Dec 2024 my pcp through Mt Carmel noted that my thyroid was 4.7 cm and sent me for thyroid testing. There was a lot going on in my personal life got sick messed my back up I'm a dental assistant... read more

Alonza H. 

on Birdeye

3 weeks ago

I was prescribed a GLP-1 on 8/31/25. A few days later I got a call from the office advising that the necessary prior authorization could take up to 10 days. I contacted the insurance myself after over a month of waiting and found that they had not received any request from the doctor's office. Called Inova on 9/9/25 to inquire about the inaction of the PA team. I was put on hold while someone checked into it. The person then returned to the call and without any explanation, simply said that someone would definitely call me b... read more

Thomas B. 

on Birdeye

3 weeks ago

Very unprofessional doctor. They never answer their phone. Doctor is not caring at all. They over charge your insurance company and only care for their money. Stay away from that office and doctor! 

Renato L. 

on Birdeye

3 weeks ago

This is regarding the Hollywood Presbyterian Pharmacy staff. Their customer service is sucks. They do not know how to respect people. Staff needs to show to the customer they should have compassion and when the doctor call for refill, they need to listen and not to tell the MD, your patient can get the medicine over the counter. It seems the staff came from ghetto who do not knows the respect and good customer service with their customer.  

Rachel P. 

on Birdeye

3 weeks ago

From being told misinformation, incorrect prior authorization forms filled out and sent to unprofessional phone calls, this is the worst primary care I have ever been to. Save yourself the trouble and headache and go somewhere where people know how to do their jobs correctly and professionally!