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Carat Jewellers Southgate Mall

2.1

About this business

Location details

5015 111 St NW #702, Edmonton, AB, T6H 3G4, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.172 reviews
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Richard Lee's profile image
Richard Lee 
3 months ago

Excellent service! My father and I both bought watches from Carat jewelers. The next day we decided we wanted different watches and they exchange them for us with no questions asked. I lost my receipt and they were able to print me a duplicate. I also had problems setting my complicated electronic watch. I simply took the watch into the store and they were able to resolve the problem for me without having to send it out for service. Very friendly and knowledgeable staff. 

J H.'s profile image
J H. 
4 months ago

We visited Carat Jewellers at Southgate Mall on Christmas Eve. Unlike other stores, we weren’t pounced on by over eager high pressure sales staff. Chloe, our salesperson, was friendly, helpful, and not pushy. She let me compare several sets of diamond studs up close, which made deciding easy. After leaving briefly, we went back and purchased a set. I’ve wanted diamond studs for decades, and this set is gorgeous, reasonably priced, and exactly what I hoped for. Some reviews mention post-purchase issues and management problems... read more

Han Fast n durious's profile image
Han Fast n durious 
4 months ago
Summer2025's profile image
Summer2025 
6 months ago

1-Star Review Extremely Disappointed and Heartbroken I brought my wedding ring to Carat Jewelers in Millwoods Town Centre to have it resized. This ring is worth over $10,000 and has been with me for more than 10 years without a single issue until I let them work on it. After the resize, I immediately noticed one of the small surrounding diamonds was missing. They took the ring back and fixed it. A few weeks later, that same diamond fell out again. I brought it back, and at first, they almost didn’t want to fix it, but in the... read more

Nick Saybel's profile image
Nick Saybel 
10 months ago

Today, I visited Caret to find an anniversary gift for my wife and had the pleasure of being assisted by Alina. It was, without a doubt, one of the best jewelry-buying experiences I’ve ever had. I came in without a specific product in mind, only a few criteria and a budget I wanted to stick to. Alina listened carefully and guided me through a selection of options that met my needs, rarely exceeding my budget. After viewing the pieces, I mentioned I wanted to visit a few other stores before making a final decision. Alina was ... read more

Frequently asked questions about Carat Jewellers Southgate Mall

How is Carat Jewellers Southgate Mall rated?

Carat Jewellers Southgate Mall has a 2.1 star rating with 72 reviews. 

When is Carat Jewellers Southgate Mall open?

Carat Jewellers Southgate Mall is open now. It will close at 9:00 p.m. 

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