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Car-x Auto Service

4.4

About this business

Location details

2216 S Neil Street, Champaign, IL, 61820, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.462 reviews
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Belle Eve's profile image
Belle Eve 
5 years ago

Second time I've tried scheduling an appointment online. First time they called and laughed at me wanting to get in the next day... this time they just ignored the request all together. Guess I'm going to Jiffy Lube 

Sarah Siedelmann's profile image
Sarah Siedelmann 
5 years ago

They were not friendly or helpful when I called and stopped in after being over charged for tires. There was no manager to speak with and you can't get through to anyone on the corporate phone number. The tires I looked at online were priced at $129.99 and after getting home last night saw I was charged $152.99 per tire. They said they'd try to get me a refund and that it could take 6-8 weeks, if the request for a refund is approved. That's completely unacceptable. 

Ian Granger's profile image
Ian Granger 
recommend  Recommended
6 years ago

Car x gave me a discount off an oil change, and the service was quick and excellent. 

Joy Cox's profile image
Joy Cox 
6 years ago

I have been going to Carx for years. They usually get service done within a reasonable time. I would recommend it! 

Katie Goslin's profile image
Katie Goslin 
recommend  Recommended
6 years ago

I’ve taken my car here for years and have had really positive experiences with Rob and other employees. They are upfront about what my car needs and have been great about not having me pay for costly car maintenance prematurely. I don’t know anything about cars and always feel respected when I bring my vehicle here. 

Tim Kopischke's profile image
Tim Kopischke 
7 years ago

My wife takes her car to Car-X frequently. Today was another testament of why they deserve 5 Stars. She stopped over at the Subaru dealership today with the newer car we just bought elsewhere and asked for someone to look at why gas door won't open. Without looking at it, they told her it would be minimum 2 hours of work and 2 days to get the parts in. Then they suggested she take it across town to another dealership. Instead, she took it to Car-X and they fixed it in 10 minutes for no charge. Her text to me was that Subaru ... read more

Lance Liggett's profile image
Lance Liggett 
8 years ago
Joyce Nichols Powell's profile image
Joyce Nichols Powell 
8 years ago

Thanks, Tim! Thanks, Rob! I've been having vehicles serviced, repaired, and re-tired here at CardX for just forever. Why? I can absolutely TRUST THEM. Being female, I've been taken advantage of at some other places. But never here. Just the truth. Fair prices. They're looking out for me. They just helped me buy a great used car by inspecting my final choices (only $40 each car - knowledge that saved me thousands!) You can trust any location in Champaign and the other 16 in Illinois run by the same owner - an outstanding man. 

Suzie Nichols McGuire's profile image
Suzie Nichols McGuire 
9 years ago

Frequently asked questions about Car-x Auto Service

How is Car-x Auto Service rated?

Car-x Auto Service has a 4.4 star rating with 62 reviews. 

When is Car-x Auto Service open?

Car-x Auto Service is open now. It will close at 5:30 p.m.  

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