Car Toys's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Car Toys

4.0

About this business

Whether you shop with us in-store, online or by phone, we offer a broad selection of the very best mobile entertainment, navigation, road safety and security systems available from world-famous brands like Pioneer, Kenwood, Alpine, Kicker, JL Audio, Focal, Infinity, JBL, Metra and many other top manufacturers. At Car Toys, our expertly trained staff will show you what's possible in the world of mobile electronics to match you with the product and features that meet your needs. Our know-how also extends beyond top-tier produc... read more

Location details

31610 Pacific Hwy S, Federal Way, WA, 98003, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.01,418 reviews
Select a rating
Shauna Rumel's profile image
Shauna Rumel 
4 years ago

Business response:

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. 

Fernando Chavez's profile image
Fernando Chavez 
4 years ago

They don’t know what they are doing !! Car comes back missing stews brackets installation problems ! Not really have good costumers service!! And if they charge u for something make sure u get what u pay for horrible 😤 mad bad experience 

Business response:

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. 

John Moore's profile image
John Moore 
4 years ago

Car toys employee gets mad, grabs, and throws customer's phone across room. We were seeking refund after their shoddy work caused my wife's car to shutdown mid drive. Car toys refuses to confirm if he still works there. Video here: https://www.facebook.com/547514106/videos/10158102553384107/ 

Allan Paraoan's profile image
Allan Paraoan 
recommend  Recommended
4 years ago

The best guy for remote start! Talk to the guy from Alaska💯 

Business response:

We really appreciate your feedback. It means a lot to us. Thank you for taking the time to leave us a review. Have a great day! 

Garrett Schaner's profile image
Garrett Schaner 
5 years ago

Business response:

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at ct@cartoys.com. Please be sure to include your phone number so we may contact you directly. Thank you. 

Jimi Flaherty's profile image
Jimi Flaherty 
5 years ago

I was quoted $500 to install a $300 stereo head. First time there, also the last time. 

Business response:

We are disappointed to learn of your experience here at Car Toys, but will take this opportunity to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. 

Don Graham's profile image
Don Graham 
5 years ago

Business response:

It's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at ct@cartoys.com at your earliest convenience and we will do our best to resolve this with you. Please be sure to include your phone number so we may contact you directly. Thank you. 

Maggi Cazier's profile image
Maggi Cazier 
recommend  Recommended
5 years ago

Business response:

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please contact us at ct@cartoys.com so we can work towards a solution. Thank you and have a great day. 

Bryan Rodarte's profile image
Bryan Rodarte 
recommend  Recommended
6 years ago

I had a great experience yesterday and had no problem spending my money there. Can’t wait until the subs and boxes are done and I get to here my new system. 🤘🏽 

Business response:

It's reviews like yours that really keep us motivated! We're looking forward to your next visit with us! Sincerely, Car Toys 

Frequently asked questions about Car Toys

How is Car Toys rated?

Car Toys has a 4 star rating with 1,418 reviews. 

When is Car Toys open?

Car Toys is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com