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Car Pros Kia Tacoma Service & Parts
- Automotive
- Tacoma, WA
About this business
Location details
7230 S Tacoma Way, Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
This is the most frustrating service department. I make appointments for my oil changes, but the wait time I am given is always 1.5-2 hours. Today I was told 1.5 hours so I went to check on the status after that given time and they were not done yet. And no, didn’t get that “free” car wash either. If I can go to Jiffy Lube and get an oil change in 15 minutes, another hour+ shouldn’t be added for a multi-point inspection…. If you can’t keep up with the people who make appointments, then don’t overbook the appointments. If I d... read more
Compared to Subaru, there’s definitely room for improvement. The location is a bit hard to find, and the waiting area isn’t as comfortable or well-equipped as Subaru’s. Adding some snacks, drinks, and a more inviting environment would make a big difference. The system to schedule appt is terrible. No message or email to confirm appt and then my appt got changed. Wasted my time.;(
Worst experience ever. I have never had this long and bad of a service ever in my life. Been years with Honda and Mazda and they never disappoint me. Got my car in June 4th for electrical issue. They diagnosed it not the ICCU problem. Great! But no. They are still taking forever to deal with it. I can see if they actually do anything with the car because everytime it is unlocked or locked, I could see it on my phone app. My car is only 2000 mileage and it has been in the shop for more than a month. I wasnt even given any ren... read more
I really like Kia but they really need to put in a diaper changing table in the restrooms!! The days of only men going to car places are gone plus when a headlight change takes 2 hrs and my only options were to change a poppy diaper on the floor, in the waiting room or leave my child sitting in poop till we got home. As a 65 yr old woman getting on the floor to change a diaper is not an option. Changing a poopy diaper in the waiting room is something no one wants to see. So consequently I had a VERY unhappy 16 mth old great-... read more
Frequently asked questions about Car Pros Kia Tacoma Service & Parts
How is Car Pros Kia Tacoma Service & Parts rated?
Car Pros Kia Tacoma Service & Parts has a 3.1 star rating with 46 reviews.
When is Car Pros Kia Tacoma Service & Parts open?
Car Pros Kia Tacoma Service & Parts is closed now. It will open tomorrow at 7:30 a.m.
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