Captain Cook Resorts

Bryan and Kaley Volkmann 

on Google

3 weeks ago

The unit 1404 we stayed in has several drawbacks. The main door has see-through windows, allowing everyone to peek inside. The air conditioning unit is broken and doesn’t work after just two minutes. They only provide enough supplies for two days, not the entire stay. The property manager only responds to phone calls and doesn’t text, which is inconvenient since most people prefer texting these days. The elevators to the building were shut down for no apparent reason. One elevator was completely out of service throughout our... read more

Casey Cahalan 

on Google

a month ago

Pricy but worth it 

AN 

on Google

3 months ago

My company paid $5000 for a month rental and this company thought it was a good idea to assign me parking space that was next to a wall and another car. When my rental car was inevitably scratched up they magically found another parking space. 

Derek 

on Google

4 months ago

Having stayed in Hawaii annually for 15+ years in many units managed by a number of property management companies, I have to say captain Cook resorts has never failed us, in fact when the world was shutting down for COVID they proactively reached out to us to see what we wanted to do as we couldn't get to Hawaii as everyone was banned. For that trip, the only company that exceeded expectations was captain Cook, the airline response was substandard... 

Louise Borg 

on Google

6 months ago

Waikiki Sunset Building....I would love to give them a five stars however our unit number 1211 looked very dated and mismatched furniture definitely could use a refresh. The bathroom is dark and dingy and I did not like the water shower pressure.. the bed was comfy enough we have lots of bath towels and face cloths. I really enjoyed the unit having beach chairs and umbrellas and toys for kids. The kitchen had a lot of utensils and stuff but very mismatched and the pots and pans are all scratched. We also loved having the ver... read more