Capri Jewelers

Kelly C. 

on Citysearch

12 years ago

My fiance and I were looking for a jeweler we could use for years. We wanted to find a place we could rely on and build a relationship with. Capri is not the place. Their manager doesn't seem the slightest bit concerned with providing good customer service. We bought my Henri Daussi engagement ring and wedding band from there back in April, and recently went back in to look at a wedding band for my fiance. He's very specific about what he wants, and they didn't seem knowledgeable or concerned about what he wanted. They kept ... read more

Elizabethhubert 

on Merchant Circle

12 years ago

Capri Jewelers is definitely the best jewelry store in Richmond. I had the best experience ever when shopped for my engagement ring. It started from the staff that was very helpful and explained everything in a simple way that I could understand. The price of the diamond is the best and the service ....wouw. Even afterwards.....I received THANK YOU and GIFT CARD in the mail......what a service ....once again even after the selling process......we will definitely will go back to Capri.... 

Maximumstars 

on Merchant Circle

12 years ago

I took my broken watch to Capri Jeweler since no other Jewelers in town can fix it.The manager there told me that it should be no problem. It took about 3 weeks but my watch came working and looked so clean. All the staff at Capri Jewelers are so nice and very professional.I love the service I got and definitely recommended it to all my friends. 

meggi 

on Merchant Circle

14 years ago

one of the worst in the Richmond area. They said they designed a piece of jewelry for me.Turned out stones were not set correctly, it was like a piece of junk. I furnished the gold to compensate for them having to redo it twice and still not right.2 other jewl.said was terrible job.