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Capitol Ford Service Center
- Automotive
- San Jose, CA
About this business
Capitol Ford is located in the San Francisco Bay Area. Capitol Ford’s Service Department is the place to bring your Ford car or truck for all of your vehicle service needs. Whether you are looking for routine maintenance, diagnostic work or vehicle repairs our Certified Ford Factory Technicians are here to help. From oil changes and fluid flushes to transmission services and engine replacement we can handle it all. Our Ford Service Department serves the communities of San Jose, Santa Clara, Campbell and Los Gatos. Call... read more
Location details
919 Capitol Expressway Auto Mall, San Jose, CA, 95136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Muy mala experiencia con las personas que resiven las llamadas te cuelga el teléfono y nunca puede hace una cita para el servicio de mi carro
With the exception of service advisor Jose, customer service here is horrible! Consistent problems every time I bring my vehicle in. Everything from speaking to me like I'm an idiot to refusing to diagnose and/or fix a problem on a vehicle they sold me! If you refuse to honor service/warranty contracts because it's a model other than Ford then you shouldn't sell them!
Don't ever go to this ford store for anything unless you are rich. I went to their store to fix a transmission problem and they gave me a $3000 maintenance plan and ended up paying over $700. Just replaced a new battery and they said they were too busy to help me with the transmission problem.
I took my 2017 F-150 to Capitol Ford with a major issue after spending a good amount of $$$ at another shop who couldn’t diagnose the problem after keeping my vehicle for a week. Capitol Ford diagnosed the issue right away ordered the new parts, and I had my truck back after a few days. The service agent who helped me was Zejna and she was just wonderful in communication and facilitating the repair. The whole experience could not have been any smoother. Thank you Capitola Ford and Zejna for getting me back on the road! If I ... read more
Took my 2024 Ford 150 for the 10K miles service. Tony my service advisor was professional and thorough. Set my expectations on service completion and followed through. The service staff were all courteous and professional. I found my go to dealer for service.
Frequently asked questions about Capitol Ford Service Center
How is Capitol Ford Service Center rated?
Capitol Ford Service Center has a 4.3 star rating with 476 reviews.
When is Capitol Ford Service Center open?
Capitol Ford Service Center is closed now. It will open on Tuesday at 8:00 a.m.
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