Capitol Engraving Co Inc

RShield 

on Citysearch

17 years ago

bad service – I contacted this company to create a custom memorial plague. When I spoke to them they seemed interested and able to make this for me. I emailed them the files and the particulars of what I wanted, then I waited. Finally, after trying to reach them by phone 3 times over 10 days, I sent them this in an email, "When we spoke on June 4th, you seemed interested in this project. I haven't heard from you since, and now I'm wondering if maybe you aren't....can you let me know where we stand? I'm hoping to hear one way... read more

charlesanon 

on Citysearch

17 years ago

Went to pick up my order after 2 weeks of working on it and sending files...they just didn't do it!! – The exact same thing that happened to the previous reviewer just happened to me! For 2 weeks they asked me to send various files, then send the file in black and white, then PDF etc. in order to put a simple drawing of a star on a glass award. I followed up each day and reminded them of the VERY important reward ceremony when I needed it. I left messages each time to call me with any questions or problems. Today is the day ... read more

jamesdumas 

on Citysearch

19 years ago

Unbelievably BAD Service – These folks provided my business with plaques for years, and our last order missed the promised deadline by four days . . . and when I called to check on it, they told me that my order did not make enough money for them, and I should take my business elsewhere. Then, there we were, 4 days past our promise date to our client . . . looking for a new engraving company. I even asked "How much money would it take for you to be interested in the job?" . . . and they explained that they did not have time ... read more