Capital Rent A Car

Brigitte L. 

on Birdeye

7 months ago

What a waste! DO NOT RENT FROM THEM!!!! I had a rental with Capital Miami on Jan 4 - pick up between 5-6 pm. I called at 5:59 as I was still at the van/curb at MIA airport - nobody answered. I went to the location - nobody there. I was told they had gone home. I hence had to take an Uber to my friends and tried calling from there again,... no answer. Jan 5th I hence went back to the location - nobody there. So I needed to rent a totally different car. The hassle, the extra cost,... unbeliebvable! I disputed the charge,..... read more

Alvin L. 

on Birdeye

a year ago

It was a really terrifying experience to this car rental company. We rented a Jeep for 5 days in Miami and it costs around US$700 ($200 in HK travel agency Apps & $500 over the counter - don’t think they charge you so cheap to rent a car, they do have so many terms to charge) for everything including insurance and toll fees. We are okay as we really need a car here and we have already paid $200. However, our nightmare starts. When we returned it (we swear we used it very carefully and of course no hit), they claimed us an ... read more