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Capital One Bank

2.2

About this business

Location details

44151 Ashburn Shopping Plaza, Ashburn, VA, 20147, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.275 reviews
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Neeraj Nityanand's profile image
Neeraj Nityanand 
a month ago

The worst horrible service over the years. Not one isolated incident. Consistently bad service. It is horrible. I have escalated this to Capital One escalation team. Please do not go there. It feels like harassment. Pure harassment. All I wanted is notary services and they gave me a run around one would get in a highly bureaucratic government organization in a third world county. Also they misdirected me to the branch manager with an incorrect number. We walked across the street and UPS notarized my wife's signature without ... read more

James Smith's profile image
James Smith 
a month ago

I made my first auto loan payment before it was due on 7/17/26 and they charged me 43% interest, but the loan terms were only 5.3% APR. Got angry and paid the car off because nobody can answer my questions about the excessive interest payments. None on their employees understand how interest should be calculated on the outstanding balance of a auto loan! Please shop some where else! 

Tsung T's profile image
Tsung T 
2 months ago

Worse experience ever! We are here to open a simple kids savings account and have some questions. Staff is not trained and kept searching on the website for answers. Might as well close out the branch. 

Ron Ose's profile image
Ron Ose 
3 months ago

What's the point of a brick and mortar location when they require almost everything to be done online. 

JUBAER AHMED's profile image
JUBAER AHMED 
3 months ago

5 star 

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 2.2 star rating with 75 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open at 9:00 a.m. 

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