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Capital One Bank

2.7

About this business

Location details

12201 Darnestown Rd, Gaithersburg, MD, 20878, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.710 reviews
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Andrew Coffin's profile image
Andrew Coffin 
3 months ago

Exceptionally helpful 

J C's profile image
J C 
a year ago

Elmer Javier Servellon is beyond fantastic! So patient, knowledgeable, personable, easy to speak to, and most importantly, he helped me through my transaction in no time. This was my first experience with this Capital One branch, and I could not have been more satisfied. Many thanks again, Javier! 

Bart Kelly's profile image
Bart Kelly 
2 years ago

The ATM ate the checks I tried to deposit, and did not provide an error or point of contact to resolve the issue. 1 hour into a CS call…. 

Samantha Fowler's profile image
Samantha Fowler 
2 years ago

Terrible customer service. The only reason I keep Capital One is for notary service, and they now do not even keep one on duty. I went to two branches and none had a notary available. 

fanny chen's profile image
fanny chen 
2 years ago

This employees in this branch are lazy and nasty. They are not there for working for clients but tend to drive them away. My husband and me were there to add another business checking account from our existing business profile m, which was opened at this branch 6 years ago. We went there because we thought it would be easy since we opened the existing accounts there, and they would have all the paperwork. When we arrived, first they criticized us that we made the appointment wrong because the appointment was set for personal... read more

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 2.7 star rating with 10 reviews. 

When is Capital One Bank open?

Capital One Bank is open now. It will close at 5:00 p.m.  

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