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Capital One Bank

3.0

About this business

Location details

12 Bureau Dr, Gaithersburg, MD, 20878, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.027 reviews
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Jenn Sflo's profile image
Jenn Sflo 
9 months ago

Today 02/28/2025 I went to the bank to make a transaction with the best attitude. The Manager did not give me a solution to an important transaction that I needed to make from one of my business accounts. Then I decided to withdraw money from my account looking for a solution to the problem. She told me that I could not "take my money out of the account" either because they needed the money for other clients and that I had to request it in advance. The manager did not give me solutions, she only gave me negatives to everythi... read more

Alex Castillo's profile image
Alex Castillo 
9 months ago

I'm tired of seeing this always happen. 

Alan Lopez's profile image
Alan Lopez 
a year ago

Mal servicio muy mal la capitacion que tiene decirte que no pueden darte ayuda 

Lynn Patterson-Cameron's profile image
Lynn Patterson-Cameron 
a year ago

I visit Capitol One at diamond Square I was greeted when I first came through the door with the manager. Her name is.Shantee she greeted me when I first walked through the door and explain to me on how to make a deposit.. she didn’t walk me to the teller. Mr. Will was very knowledgeable and helpful with the process Phenomenal customer service at Capitol One. 

Alex Santiago's profile image
Alex Santiago 
a year ago

Awful service. Waited an hour no one show. Can believe they don’t care when you walked off of their building. Bank of America help me right away. Costumer service is much better. 

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 3 star rating with 27 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open at 9:00 a.m. 

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