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Capital One Bank
- Banks
- Gaithersburg, MD
About this business
Come visit your local Capital One branch in Gaithersburg, MD! Capital One is a diversified bank that offers a variety of checking, savings, mortgage and lending accounts and services to individuals, small businesses and commercial clients. Customers enjoy convenient access to their accounts though online banking, mobile and tablet apps, ATMs and in person at one of our 900 bank branches. Member FDIC. Equal Housing Lender.
Location details
317 Kentlands Blvd, Gaithersburg, MD, 20878, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Worst customer service. Everyone is just walking around the bank. There is one person helping and 5 people waiting. The only one who ever helps here is Natasha everyone else just knows how to say “ you can go do that online” well if I could do it online I wouldn’t be here.
Using an ATM machine with this bank is risky . If the ATM shorts you money or eats you card they will do nothing for you in any of the branches. Phoning customer service is a waste of time too all the do they read off scripted answers and never investigate complaints.
They don’t care at all. I’ve been a customer since they were Chevy Chase Bank in the 80’s and lived in the Kentlands for a few years in the 90s but have moved since. Every time go to the Kentlands branch they act annoyed I’m there and don’t help at all trying to solve things that shouldn’t be complicated. Even getting change for a $20 you just withdrew is complicated for them. They make mistakes and blame the customer. It unconscionable they would lose a deposit in the first place. The Fallsgrove branch (5 star for sure) is ... read more
I went the branch for notary service since I am a capital one customer and they did not seem to want to give me the service, and asked me why came here instead of just going to other banks. It's so rude and ridiculous. I'd like to give them 0 star if google had it.
Frequently asked questions about Capital One Bank
How is Capital One Bank rated?
Capital One Bank has a 2.9 star rating with 29 reviews.
When is Capital One Bank open?
Capital One Bank is closed now. It will open at 9:00 a.m.
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