Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Capital One Bank - Dallas, TX

3.8
Get directions

About this business

Location details

9728 Greenville Ave, Dallas, TX, 75243, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
Review Performance in the last  
6 months
3.832 reviews
Select a rating
Delania Nicole Taylor's profile image
Delania Nicole Taylor 
6 years ago

I've been doing business with Capital One Bank for a few months. Recently, I filed fraud claims on two separate transactions on my checking account. I was told my emergency funds would be deposited into my account in five business days. After five business days, nothing was deposited in my account to cover the $1146 worth of charges. After ten business days, I called Capital One and asked to speak to someone in claims to see if they had any answers for me. I was told that because I said I thought I had the card in my possess... read more

Business response:

We hear you on this and it's not what we aim for. As a result we've escalated your case to our research team so we can get some more eyes on this. They'll be reaching out directly in 3-5 biz days. ^AS 

Delania Nicole Taylor's profile image
Delania Nicole Taylor 
6 years ago
Delania Nicole Taylor's profile image
Delania Nicole Taylor 
6 years ago

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 3.8 star rating with 32 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open on Tuesday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com