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Capital District Behavioral Health
- Counseling & Mental Health
- Latham, NY
About this business
Location details
20 Century Hill Drive, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From the staff at reception to the counselors, everyone is super friendly and professional. The counselors are very accommodating and helped and is still helping and supporting my family.
This practice doesn't even deserve even a one star. The way and manner I was treated by the staff member Linda Leonard was just disgusting and careless. She was made very clear I had just recently gotten out of the hospital after being in there for a month. Due to a very serious suicide attempt that put me in the ICU. All she did was offer a appointment next month for med's. Multiple other employees had to get involved due to incompetent ability to do her own job.
I've sent emails and called several times trying to ask a few questions and get appointments for my daughter and I. No return phone calls yet. Finally got an email back several weeks after writing to them and all they had to say was "You owe [lots of money]. Pay us now to avoid further action." I've NEVER received a bill from them so threatening "further action" feels pretty aggressive AND they didn't answer any of my questions. So frustrating. I'm going somewhere else.
Dr Lochard is amazing. I wouldn't have been able to leave my house without her help. As someone else stated above, I miss Katie, but the new girls are doing a great job! I would HIGHLY (and have) recommend this office!!
Frequently asked questions about Capital District Behavioral Health
How is Capital District Behavioral Health rated?
Capital District Behavioral Health has a 3.4 star rating with 8 reviews.
When is Capital District Behavioral Health open?
Capital District Behavioral Health is closed now. It will open tomorrow at 9:00 a.m.
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