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Capital Cadillac

4.4

About this business

From the upscale class of the Cadillac lineup to our personalized service, Capital Cadillac provides unmatched value to our customers in Atlanta, Georgia. Whether you need a new car or a tune-up, we’re the team to choose. Between our extensive used and new lineups, every luxury driver will find something to love on our lot. We have all the popular Cadillac models like the Escalade, the XT4, and the XT5. In need of repairs? We have a full team of experienced Cadillac service specialists to help keep you running like new... read more

Location details

2210 Cobb Pkwy SE, Smyrna, GA, 30080, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.41,147 reviews
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Brian's profile image
4 years ago

So far so good. Still waiting to see the car. Will come back after I'm able to work with them live. 

Business response:

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Chris Biro | General Sales Manager | chris.biro@capitalcadillac.com 

Teri S's profile image
Teri S 
5 years ago

I would advise anyone who owns a Cadillac to please stay clear of this Smyrna Georgia location you bring your car in for one thing and leave with other problems that didn't exist to your car before they got their hands on it then they tell you oh it's this but you leave with your vehicle doing the same exact thing you brought it in for but they charge you for one diagnostic that wasn't even the problem to begin with and then you bring it back before you could barely get off of their lot because the problem is still there and... read more

Business response:

I spoke with Mrs. ******* yesterday. We had a misfire that was on #6 cylinder that had a bad coil that we replaced. It also had a #8 plug that was also bad that we replaced. We did not charge for the bad plug. When we had the car back it was only showing the misfire on #6 cylinder and not anything on #8 cylinder. We had to drive the car 2 times and then could see at times a misfire on #8. We would have replaced the coil on #6 and plug on #8 cylinder if we had seen this when we first diagnosed. We wish that we had seen this f... read more

MaxxG's profile image
5 years ago

Great experience. 

Ernest's profile image
5 years ago

Great experience. 

Business response:

Maxx, thank you very much for taking your time to leave us a great review! I’m pleased to hear about your great experience! If there is anything else we can do for you, just give us a call! Best regards, Chris Biro | General Sales Manager | chris.biro@capitalcadillac.com 

Frank B's profile image
Frank B 
5 years ago

Beware of Capital Cadillac,( Bait and Switch sale practices) I purchased 2017 Cadillac XT5 with the help from the sales person and the owner of the dealership and as well as the sales manager. On 6/19/2019,I came into dealship and was very interested in purchasing 2017 Cadillac XT5 and then I lost interested when discover the vehicle did not come with a spear tire or a jack, only fixer flat was in the truck of the car. I told the sales person no deal I'm not paying 40,000 cash for this vehicle.The sales person went into the ... read more

Business response:

. Capital Cadillac does not and never has done a bait and switch. Our reputation is very strong in the Atlanta market with the public as well as other dealers. Mr. ***** came into our dealership to purchase a vehicle he had selected prior to coming in. The numbers he paid for the vehicle was $36,780.75. He also purchased warranty, Half of the spare tire kit and TAVT taxes which did bring him over the $40000 mark. The salesman went to the parts department to order the spare tire kit and was told that the parts were on nationa... read more

Jud W's profile image
Jud W 
5 years ago

I had a terrible experience with the service department at Capital Cadillac. I own a 2013 Cadillac SRX and recently had my car in for a headlight / bulb replacement at Capital Cadillac. After researching the issue, it is evident that this is a widespread manufacturer defect that causes little to no light to be emitted from the headlamp. Specifically, the defect allows the headlight "case" to accumulate moisture to the point where they no longer output light. No doubt a serious safety concern to the point where I was no long... read more

Business response:

We had Mr. ********* car in with headlight issues at the end of last month. The car is 37,787 miles out of warranty when the car came in for repairs. We did submit a goodwill request to GM for assistance with repairs. GM did pay for over 60% of repairs. The customer paid $604.41 to have the repairs done. Mr. Whitney knew what he would have to pay before any of the work was done and he approved it. Capital Cadillac does not chose what the customer pays when Goodwill is submitted to GM. 

Robyn's profile image
5 years ago

Great service. I bought the car. 

Anthony's profile image
Anthony 
5 years ago

Awesome, I bought a car from them 

Business response:

Congratulations on your purchase! Thank you so much for your business and giving us your feedback! We hope to see you again in the future! Be well, Chris Biro | General Sales Manager | chris.biro@capitalcadillac.com 

thobson's profile image
thobson 
5 years ago

Awesome, I bought a car from them 

Frequently asked questions about Capital Cadillac

How is Capital Cadillac rated?

Capital Cadillac has a 4.4 star rating with 1,147 reviews. 

When is Capital Cadillac open?

Capital Cadillac is closed now. It will open tomorrow at 9:00 a.m. 

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