Capital Alliance

Mai T 

on Google

7 months ago

I rented an apartment in the Normanby building in Southbank, where Capital Alliance served as the developer, real estate agent, building manager and property manager. Their service throughout was disappointing. Living there was often stressful, with poor communication during frequent building issues, slow or ignored responses to concerns, a lack of accountability from property managers, and an unprofessional attitude from Jason Huang (a leadership team member) when problems came up during our move-out process. And that's jus... read more

Say Lian Ng 

on Google

2 years ago

Sean took over the management of our unit recently, to be precise, 3 weeks ago. The unit was vacant from April because the previous tenants did not renew their tenancy. The landlords were not advised on this matter, as the previous manager had left. Sean, whom we contacted on the first week of April, took over the management of our unit. Within these few weeks, he took over the task of advertising the unit for rental, organising prospective tenants to view the property, keeping the landlord well informed of property inspecti... read more

Miyuki Yuri 

on Google

2 years ago

Worth experience with this agent. Never get reply to the email, and delaying for the repair from the start of my lease. One of the light in the bathroom is completely off so I ask for repair. After being ignoring the emails from the manager to repair, I ask Sean for the manager’s phone number so I can talk to in person. Apparently Sean was on leave and the manager’s number was in the automatic email. And called the number that provided and when she pick up she got angry because it was her private number. I wasn’t intend to d... read more

justin Gallego 

on Google

2 years ago

Would highly recommend Sean and capital alliance team. They have made my rental process seamless and effortless, their communication is highly professional and response time is impeccable.