Canopy by Hilton Ithaca Downtown

Sonny D. 

on Google

2 weeks ago

Paid for a 2 bed room, ended up with 1 king and what was advertised as a "pull-out bed" which is about 3 and a half feet long and doesn't pull out at all. Decent service though 

Yichen Cao 

on Google

4 weeks ago

The front desk service at this hotel is extremely cold and understaffed. During room cleaning, the housekeeping staff threw away items I had just purchased. The hotel manager failed to provide a reasonable resolution and only tried to brush me off—utterly unacceptable! Avoid this place at all costs! 

sja1613 

on Google

a month ago

Absolutely amazing experience at Canopy by Hilton! The room was beautiful and comfortable, and location was right in the heart of Ithaca’s main restaurants and shops. If you’re visiting Ithaca alone or venturing to other spots around the Finger Lakes - this would be the perfect home base. 

Corey Watson 

on Google

a month ago

Overall, a beautiful hotel in a great location (right next to the Commons and just down the hill from Cornell). The rooms could use some minor upkeep though. We had water damage to the bathroom ceiling, and the shower bench mounting was very loose. I didn't dare sit on it. The in-room cable worked intermittently and the little buttons to control the curtains didn't seem to work. The restaurant and lounge area looked great, though we ate out at other places during our visit. The staff we interacted with was very helpful and p... read more

Gita Saparia 

on Google

a month ago

Jason checked us in and he was the friendliest! As someone who works in hospitality I know how hard the job can get at times, but Jason was very friendly and helpful. I think every hotel front desk attendant should be like him! Amazing overall.