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Cannon Motors, 100 Thacker Loop, Oxford, MS, 38655, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great folks
2023 Cadillac XT4 still under warranty engine issues. Towed to Cannon Cadillac in Oxford, MS as Cadillac only tows to nearest dealer. Well it took me 43 days to get to the end of my rope with Oxford Cannon Cadillac. Still no fix and very limited communication, (have to track them down, leave messages, etc.) For four weeks have been told would be ready that week, first engine seals and recall completed; then they said engine was bad, then only a cylinder and head was bad, then they were waiting on bolts backorder. Beyond inco... read more
If I could give 10 stars I would. The customer service I've received from Jeff Hawkins and Drew Boyles is beyond top tier! My situation is complicated and long and not once did these men make me feel like I was asking too much of them. And not once did they seem frustrated or want to rush me. I have major repair work to do and wouldn't dream of going anywhere else. I'll be sure to report back on that process but if they are involved I'm sure it will be painless.
Possibly the best service department in the state of Mississippi. Ask for Jordan.
Cannon Cadillac of Oxford has a 4.2 star rating with 24 reviews.
Cannon Cadillac of Oxford is closed now. It will open at 7:30 a.m.
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