Candlewood Suites Syracuse-Airport, an IHG Hotel

Sharla Harpole 

on Google

a week ago

If I could do zero stars I would. This is the worst hotel I have stayed at in a long time. We got there at 11pm and were only staying the one night till 8 am otherwise I would have left and found another place for the night. The room we had smelled very weird and everything including the sheets on the bed felt damp. We ended up using blankets from our car and just slept on top of the bedding. There seemed to be mold on the bathroom wall and then when we looked under the kitchenette sink we found the cause of the smell. We al... read more

Bridget Mooney 

on Google

a week ago

Only been here 45 minutes and already leaving this review. I would find a different hotel but I’ve got an exhausted kid who is already asleep. Smoke alarm is hanging off the wall. Front desk guy was dismissive about it and more worried about how the room smelled. Told me they were “renovating”. Venetian blinds are dark grey instead of beige because of filth. Found a spider in the bed. The leather chair looks like it was attached by a cat. Sign ripped off the inside of the door with the glue still there. Bathroom fan sounds l... read more

Michael D'Souza 

on Google

2 weeks ago

Parking was full. The Hotel does a shuttle service to the airport for non hotel guests who park at the hotel. So no parking available for guests. The front desk told me when I could not find parking. Also, they will clean your room once a week. Bath tubs clogs 

Hans Voll 

on Google

3 weeks ago

No coffee maker in room, was told they didn't have enough. No shampoo, holder was empty. No spare fold up bed to be had. No breakfast. Not coming back.