Candlewood Suites Syracuse-Airport, an IHG Hotel

Gaius Romanoff 

on Google

5 days ago

Understandable during a remodel everything will not be up to par with some guests standards but the hotel is in the process of a full renovation . The caring and truly amazing staff went above and beyond during our stay. With a little time ,this hotel will be a updated stay convenient to airport and eating and entertainment venues!!!! The Candlewood staff is doing a exceptional job!!!! 

Erica Barnes 

on Google

a week ago

Absolutely hated it. Numerous things wrong with the room. Not worth the money. 

Patty Goodrich 

on Google

2 weeks ago

Staff nice. Room just ok, bathroom light kept coming on by itself, whether you turned it off or not. Toilet didnt work well and had been used and due to issue with flushing didnt flush everything after last use. No curtains, bed was on metal frame with nothing to cover it and middle leg on it kept moving. No side chair to sit in, room for one. Just desk chair. Checked sheets seemed clean. Looks like more of a long term stay for most"residents" than an overnight stay. No breakfast items. Coffee available. Not horrible but upg... read more

Nell McCauley 

on Google

a month ago

Skip this place. Believe me. How is this part of the IHG chain? The room looked like it was stuck in the 1950s with shabby furniture and worn carpet, and honestly a barn would have been cleaner. There was no hot water at all, just ice cold showers no matter how long you waited. On top of that, I was billed for the entire stay plus a random $50 fee, and despite promises of a refund, nothing has hit my account. The outside might fool you, but the inside is a disaster. Trust me, you would be better off sleeping on a park bench.... read more