Candlewood Suites Richmond North-Glen Allen, An IHG Hotel

Tim Mercer 

on Google

a day ago

Front desk attendant asleep at checkout at 6:45 am. and yelled 4 times ,never getting up. That's the security for the open front door also. Filthy, horrible room, stains and basically no good. Took as a last min deal getting out of I 95 traffic on a holiday weekend. 

Julia Gaines 

on Google

2 weeks ago

The Candlewood Suites in Richmond is probably not the worst option in the area, and I’m still glad I paid a little more compared to even worse places, but unfortunately I can’t rate it highly. The lobby area near the elevator was covered in dead leaves, and other unidentified detritus. The elevator was slow. The dishwasher in my suite hadn’t been unloaded and the floor and desk also had stuff on it. The suite obviously wasn’t turned over properly. The service was pretty good, I was only staying one night so decided not to pr... read more

Chris Londono 

on Google

a month ago

First room I get smells like cigarettes, has a broken toilet seat and doesnt even have a phone to call front desk.. 2nd room I get smells clean but has a fan thats so loud you can barely hear yourself think.. I only book with IHG and this has be the worst hotel I've stayed at. This hotel needs a renovation, go to Holiday Inn up the street. 

T Painter 

on Google

a month ago

Gave a three because the people in the room next to us where super loud all night and then early in the morning , asked a hotel worker to kindly ask them to quiet down which they did knock on the door and do so but the people never listened and where up at5:30-6:00 in the morning back at it hooping and hollering so it wasn’t a good night to get some sleep for my TOURNAMENT but gotta give the three stars for Diego he took care of the couple other issues we had checking in very fast and respectfully and it much very appreciate... read more