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24 Michigan St, Lockport, NY, 14094, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 4:30 p.m. | |
Tue | 7:30 a.m. to 4:30 p.m. | |
Wed | 7:30 a.m. to 4:30 p.m. | |
Thu | 7:30 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 2:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Absolutely the worst experience. Customer service is nonexistent. Cabinets are overpriced and take over 9 weeks to get multiple cabinets in each room were incorrect and had to be remade another 9 weeks. Still don’t have them. Draws and doors don’t line align. Worst experience ever.
Stay away from this company. The cabinets came in with some damaged and doors were replaced. Now after 3 years the paint is peeling on one cabinet that is no where near water. The same thing is happening in front of my sink and cabinet store says it’s from rubbing against it or water so it’s now warranted. First of all with the overhang I can’t rub against the sink and I’m careful with water. The paint is wearing off all the edges from cleaning. I spent a fortune on these cabinets and am so upset I went with this company.
Avoid this company unless you enjoy giving away your hard earned money. Cabinets in our kitchen are so flawed, and imperfections are everywhere.
The majority of my new cabinets have flaws in the finish, doors with large gaps, and other various imperfections. I've called and emailed multiple times, and the answer I get is that they don't deal directly with homeowners. My contractor says he's unable to fix the cabinets and every time he orders something, they send the wrong thing. I've never dealt with a business so disinterested in customer service.
Candlelight Cabinetry Inc has a 3.6 star rating with 62 reviews.
Candlelight Cabinetry Inc is closed now. It will open on Monday at 7:30 a.m.
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