Cancer Care Associates

Holly Garverick 

on Google

4 months ago

Doctors are amazing but the office staff is terrible. Took forever to get an appointment and my paperwork "Got lost in the shuffle". Then there was a delay in getting insurance approval for an injection and once I got in, I was reassured that more staff had been hired. Called a few weeks later due to my primary care telling me to get the oncologist's opinion. Made an appointment but it never showed on my chart and never got a reminder. Well, today I received a $900 invoice for my injection that the office said was "approved"... read more

Leslie Cruz 

on Google

5 months ago

100% agree with the front desk staff being rude, not returning calls, and not scheduling properly. Went today for an infusion, and the receptionist didn't even look at me and told me, no it had not been ordered and it wasn't her fault. She was the one that made the appointment. I won't be going back - love Dr. Ezechukwu but not enough to deal with that staff. 

Spencer 

on Google

6 months ago

Entire staff, admin and nurses as well as Dr J we’re terrific. They provided lots of information answered all my questions. On occasion I had to wait for the doctor and I did not complain because I knew that you would give me all the time I needed and he did the same for everybody. I am pleased that my cancer is gone and sad that I don’t see the staff any longer. 

Bradley 

on Google

7 months ago

For a cancer center, they need to show a little bit more empathy and respect for their patients. I've been trying to call for an hour and have been put on hold and disconnected multiple times. The front desk staff are rude. I'm at the start of my health care journey so I'll be finding a new cancer center.