Cancer Cancer Center-University of Minnesota

Eric Byerly 

on Google

4 months ago

Staff is helpful and great care until you get a bill 15 months after a visit that you magically owe $500+ seek care elsewhere. Complete scam 

Amber Zweber 

on Google

5 months ago

Went here hoping for better care. Went to see if active infection they forgot to do a lab/urine before I left. I urged the front desk to check with provider so I could send in. I left provider called me and said to come back to do lab. Results were back in 5 days and no one contacted me I messaged weekly asking for results and they continued to tell me they were pending. Finally someone said they have them but I would have to wait several more weeks as the doctor isn’t in the office but that yes I do have an infection!!! Hor... read more

Deb Justdeb 

on Google

2 years ago

The former clinic nurse at this facility, Jessica Tanner, was cold and unresponsive and did not communicate well. Even though the U of M is highly rated, it does no good if staff are not suited for their positions. After I complained about some issues to the patient advocate, Miss Tanner called me to offer options I had not previously been given. Not because it was HER JOB, but because (and with the attitude) that someone above her had obviously told her she had to. The staff that are mainly in contact with patients are the ... read more

inked twice 

on Google

2 years ago

Sadly, I cannot recommend this clinic. I was referred to them for specialty care. It has been a nightmare - an absolute nightmare. There is no compassion for the patient and no understanding of the pain people are going through and how patients are impacted by kidney disorders. The urologist comes across as a cold, arrogant person who rushes through visits and does not listen to you. I wait over an hour to see him and he spends about 10 minutes with me. It takes days if not weeks to get a reply to a message. I feel like a pi... read more

St M 

on Google

4 years ago

Extremely disappointing support staff, none of whom seem to have any idea what to do and are difficult to communicate with. Many things they told me were wrong, including that I shouldn't use the web portal since "portals are outdated and no one else uses them--call instead." The woman was condescending in that conversation, saying the actual words "I don't mean to be rude but you don't understand how a medical operation works." I've only been to four hospitals and multiple clinics across three states over the past three yea... read more